T Mobile Authorized Retailer Assistant Manager
GP Mobile · Wilmington, NC · 2 wk ago
On-siteBusiness DevelopmentFull-time
Benefits
- Commission
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
- 401(k)
- Bonus based on performance
- Competitive salary
- Dental insurance
- Donation matching
- Employee discounts
- Flexible schedule
Job Responsibilities
- Infuse every store’s Mobile Assistant with a passion for T-Mobile’s Manifesto by thoroughly orienting and grounding them.
- Ensure that every need the customer has, when coming into the store, is met.
- Build the customer’s confidence by making their experience comfortable, simple, and by solving the whole problem.
- Complete observations of Mobile Associate’s interactions with customers, including feedback, to be used in development, training & coaching conversations.
- Effectively manage customer wait time.
- Keep current on products, services, and promotions.
- Lead by example, staying up to date on the latest products, services, training, and leadership best practices to remain an expert resource to the team.
- Affirmatively assist in the execution of Retail Methods & Procedures.
- Affirmatively assist in maintaining the quality of the overall store environment and adhere to national plan-o-gram standards.
- Use visual displays and interactive devices effectively.
- Keep visual displays and devices current.
- Affirmatively assist in ensuring team knowledge of store systems.
- Affirmatively assist in ensuring that teams are knowledgeable about corporate and store communications.
- Deliver financial results based on key performance indicators.
- Identify ways to manage and control store expenses.
- Manage discounting and credits.
What’s in it for you
- Competitive base pay, plus commissions
- Benefits for part-time and full-time employees
- Medical, dental and vision benefits
- 401K Plan
- Generous paid time-off programs
- Phone service discounts
- Serious growth potential for your career
Requirements
- At least 18 years of age
- Legally authorized to work in the United States
- High School Diploma or GED