T Mobile Authorized Retailer Assistant Manager
GP Mobile · Stone Mountain, GA · 1 wk ago
On-siteBusiness DevelopmentFull-time
Benefits
- Commission
- 401(k) Bonus
- Competitive salary
- Dental insurance
- Donation matching
- Employee discounts
- Flexible schedule
- Free uniforms
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
- Wellness resources
- Infuse every store’s Mobile Assistant with a passion for T-Mobile’s Manifesto by thoroughly orienting and grounding them.
- Ensure that every need the customer has, when coming into the store, is met and that employees build the customer’s confidence by making their experience comfortable, simple, and by solving the whole problem.
- Complete observations of Mobile Associate’s interactions with customers, including feedback, to be used in development, training & coaching conversations.
- Effectively manage customer wait time.
- Keep current on products, services, and promotions.
- Lead by example, staying up to date on the latest products, services, training, and leadership best practices to remain an expert resource to the team.
- Absorb assigned training on time.
- Aid in maintaining the quality of the overall store environment and adhere to national plan-o-gram standards.
- Use visual displays and interactive devices effectively. Keep visual displays and devices current.
- Aid in the execution of Retail Methods & Procedures.
- Aid in ensuring team knowledge of store systems.
- Aid in ensuring teams are knowledgeable about corporate and store communications.
- Deliver financial results based on key performance indicators.
- Identify ways to manage and control store expenses.
- Manage discounting and credits.
- Competitive base pay, plus commissions
- Benefits for part-time and full-time employees
- Medical, dental and vision benefits
- 401K Plan
- Generous paid time-off programs
- Phone service discounts
- Serious growth potential for your career
- At least 18 years of age
- Legally authorized to work in the United States
- High School Diploma or GED