Systems Technician

About the role

Join our dedicated team as a Systems Technician in Raymond, MS. Since 1946, Hunter Engineering has been a global leader in automotive service equipment, recognized as a Best Places to Work finalist by the St. Louis Business Journal for five consecutive years (2022 – 2026).

Responsibilities

• Identify and initiate resolutions to existing and future client problems and concerns associated with manufacturing technology, including hardware and software, to the client’s satisfaction.
• Support, track, and resolve end-user and operational technology problems through our trouble ticket system and walk-up requests.
• Affiliate with planning and coordinating installation and implementation of new hardware and/or software according to department standards and procedures.
• Deploy and install devices for end users, including, but not limited to, manufacturing workstations, tablets, scanners, etc.
• Partner with tier I and II Systems Administrators to support critical problems.
• Uphold the enterprise policy guidelines and recommend new and improved guidelines to ensure compatibility and better service.
• Maintain current technical expertise in the rapidly changing technology of microcomputers and utilize state-of-the-art techniques when implementing office automation solutions.
• Build and maintain positive working relationships across the company to support effective communication and collaboration.
• Travel to facilities in Madison and Durant, Mississippi as needed.

Requirements

• 1-2 years of PC Support, Help Desk, or similar technical support role
• Proficient in troubleshooting, implementing, and using Windows operating systems (server and workstation) and Microsoft Office applications
• Hands-on knowledge of computer hardware, including the ability to troubleshoot issues and understand how components work together
• A basic understanding of networking concepts and the ability to troubleshoot common connectivity issues
• Experience creating and administering user accounts in a Microsoft Active Directory environment

Qualifications

• High school diploma or equivalent
• Valid driver’s license

Skills

• Technical proficiency with Windows operating systems
• Knowledge of computer hardware and networking concepts
• Ability to troubleshoot and resolve technical issues
• Strong organizational and communication skills

Benefits

• Industry-leading healthcare coverage
• Profit-sharing plan with Safe Harbor contribution
• Generous paid time off & holidays
• Paid parental leave
• Tuition reimbursement program

Pay

Competitive salary based on experience and qualifications.

Schedule

Full-time position with flexible hours to accommodate the needs of the team and the customer base.