Systems Operator
Grain Millers, Inc. · Eugene, OR · 3 mo ago
Information TechnologyFull-time
About the role
The role is responsible for managing customer relationships and providing exceptional service.
Responsibilities
- Manage customer interactions through phone and email
- Handle customer complaints and resolve issues efficiently
- Follow up with customers to ensure satisfaction
- Update customer records in the CRM system
Requirements
- Bachelor’s degree in Business Administration or related field
- At least 2 years of customer service experience
- Strong communication skills, both verbal and written
- Ability to work independently and manage multiple tasks simultaneously
Qualifications
- Proficiency in Microsoft Office Suite
- Experience with CRM systems
- Excellent problem-solving and decision-making abilities
Skills
- Customer service skills
- Technical skills (CRM systems)
- Time management
Benefits
- Competitive salary
- Flexible working hours
- Professional development opportunities
Pay
$50,000 annually
Schedule
Monday to Friday, 9 AM to 5 PM