Systems Operations Engineer - Production Support

Position Type: Contract
Duration: 24 Months
Location: Charlotte, NC and Chandler, AZ

Responsibilities

• Collaborate with other Infrastructure, application teams and management to lead, monitor and resolve system outages ensuring availability management of systems and applications.
• Work as key participant in large scale computer systems and network infrastructure for Systems and Operations functional area.
• Demonstrate good interpersonal and communication skills (verbal, email, chat).
• Apply knowledge and understanding of technology production support in a highly critical environment.
• Willingness to learn and upskill to meet the team’s needs (infrastructure and applications).

Requirements

• ServiceNow Ticketing Tool experience
• Linux/Unix/Windows experience
• Splunk, Autosys, or other monitoring tools experience

Benefits

• Medical and pharmacy coverage
• Dental and vision insurance
• 401(k) retirement plan
• Health Savings Account (HSA) and Flexible Spending Account (FSA)
• Life Insurance
• Pet Insurance
• Short-term and Long-term Disability
• Accident and Critical Illness coverage
• Pre-paid legal and ID theft protection
• Sick time and other types of paid leaves (as required by law)
• Employee Assistance Program (EAP)

Pay

Salary Range: $40 to $45 per hour. Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, and certifications.