Systems Operations Analyst

Essential Functions

• Prioritizes and works incident and request tickets for their specific discipline.
• Works within an on-call rotation.
• Collaborates with cross-functional teams.
• Promotes system security and patient confidentiality and helps ensure compliance.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• H.S. Diploma or GED required
• Bachelor's Degree Information Technology or related field preferred
• 1-2 years related experience required
• Healthcare experience preferred
• Experience with Cerner and healthcare system deployments preferred

Knowledge, Skills and Abilities

• Strong attention to detail, analytical skills, and concern for data accuracy.
• Exceptional verbal communication and technical writing skills with an ability to effectively interact with and convey information to people who possess varying levels of understanding on applicable topics.
• Excellent organizational skills
• Ability to manage competing tasks and prioritize work