Systems Manager (On-Site)

About the role

Join a dynamic and customer-focused team dedicated to helping families find their dream home. As the Systems Manager, you will be responsible for overseeing, maintaining and continuously improving Arise Homes' systems infrastructure.

Responsibilities

• Manage and maintain all current business systems, ensuring optimal performance, reliability, and security
• Evaluate, vet, and implement new systems and technologies, including ERP platforms
• Lead system integrations and upgrades with minimal disruption to operations
• Identify opportunities to streamline workflows and improve cross-functional processes
• Design and implement automations to increase efficiency and reduce manual tasks
• Oversee IT operations, including hardware, software, network, and vendor management
• Partner with department leaders to assess system needs and deliver effective solutions
• Develop and document system processes, procedures, and best practices
• Troubleshoot system issues and ensure timely resolution
• Manage system-related projects, timelines, and budgets
• Ensure data integrity, security, and compliance with company policies
• Train and support team members on systems and tools

Requirements

• Bachelor’s degree in Information Systems, Business, Computer Science, or related field (or equivalent experience)
• Leadership experience in systems, IT, or operations management
• Proven experience managing ERP and CRM systems; implementation experience a bonus
• Strong background in process improvement and workflow optimization
• Experience creating or managing automations (integrations, low-code/no-code tools, or scripting)
• Solid understanding of IT infrastructure, systems architecture, and data management
• Experience managing vendors and external technology partners
• Strong analytical, problem-solving, and project management skills
• Demonstrates a high level of ownership and accountability
• Strategic thinker with a continuous improvement mindset
• Excellent communication and cross-functional collaboration abilities

Qualifications

More than a job, access to professional and personal training, lunch and learns, leadership workshops and other development opportunities. Opportunities provided to serve within the community, counseling services, solo retreats, vision trips, quarterly staff meetings and all-staff events, $500 company match to non-profit. A supportive team environment that values collaboration and growth.

Benefits

• Comprehensive Employee Benefit Package
• Competitive compensation with potential for profit sharing
• Opportunities to advance within a growing company
• 401k Retirement Plan with Company Match
• Paid Time Off Policy