Systems Engineering Lead

About the role

We are seeking a Systems Engineer Lead to oversee the design, development, deployment, and lifecycle management of enterprise workstation and server operating system images across physical, virtual, and cloud environments. This role ensures secure, compliant, and efficient image management while providing Tier 3 engineering support.

Responsibilities

• Lead development and maintenance of enterprise “gold” workstation and server images.
• Manage image lifecycle, version control, patching, and updates (OS, firmware, BIOS, drivers).
• Support Windows-based environments (primary) and Apple systems (limited use).
• Ensure compatibility with Azure Virtual Desktop (AVD) and cloud services (e.g., M365).
• Perform functional testing within development and test environments prior to deployment.
• Maintain compliance with federal security standards (FISMA, NIST, DISA STIGs).
• Support structured Change Control Board (CCB) processes.
• Provide Tier 3 support for workstation/server image and patch-related issues.
• Collaborate with security, asset management, EUC teams, and stakeholders to ensure seamless deployment and lifecycle support.

Required Qualifications

• Bachelor’s degree required.
• Must be eligible for a Public Trust (NRC IT-1).
• 3–5 years of experience with workstation and server operating system imaging, development, and lifecycle management.
• Strong working knowledge of Microsoft Endpoint Configuration Manager (MECM/SCCM), Microsoft Intune, and Microsoft Deployment Toolkit (MDT).
• Demonstrated experience managing the MECM/SCCM console, including deployment tracking, reporting, and systems administration.
• Hands-on experience developing, maintaining, and managing Windows 11 “gold” or “master” images within an MECM/SCCM environment.
• Experience maintaining and managing an enterprise image library for a medium-to-large organization.
• Experience supporting MECM from a server and infrastructure design perspective.
• Proficiency in Microsoft PowerShell scripting and Windows operating systems.
• Experience with enterprise patch management across on-premises and cloud environments.
• Familiarity with DevOps/Agile methodologies and ITIL-based service management processes.
• Strong troubleshooting skills and experience providing Tier 3 technical support in enterprise environments.

Work Environment and Physical Demands

• Location: Rockville, MD
• Type of environment: Office
• Noise level: Medium
• Work schedule: Day shift Monday – Friday; may be requested to work evenings and weekends to meet program and contract needs.
• Amount of Travel: 10%

• Regularly required to use hands to grip, handle, or feel; reach with hands and arms; and talk or hear.
• Regularly required to stand; walk; sit; climb or balance; and stoop, kneel, crouch, or crawl.
• Regularly required to lift up to 10 pounds; frequently required to lift up to 25 pounds; and up to 50 pounds.
• Vision requirements include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Work Authorization / Security Clearance

• U.S. Citizen eligible for Public Trust (NRC IT-1)

Pay

Target salary range: $110,000.00 – $135,000.00. The salary range is an estimate and will be determined based on education, skills, experience, contract parameters, and organizational requirements.