Systems Engineer (TS/SCI with Poly Required)
About the role
GCI embodies excellence, integrity and professionalism. Employees support customers delivering unique, high-value mission solutions while leveraging technological expertise to meet critical mission requirements in Data Analytics and Software Development, Engineering, Targeting and Analysis, Operations, Training, and Cyber Operations. As a Systems Engineer, you will design, implement, and test technical solutions for complex problems, including customer‑facing hosted and cloud environments, provide expert technical assistance, ensure solutions follow industry best practices, design for security and excellence while minimizing total cost of ownership, define internal customer IT infrastructure architecture needs, and design solutions to meet those needs including capacity planning, systems configuration and tuning, monitoring backups, and installations of hardware and software. You will also secure and manage infrastructures to protect productivity, mitigate threats, and reduce costs.
Responsibilities
- Perform system assessments and security audits
- Participate in the administration and maintenance of the remote monitoring and management system: update agent scripts, respond to alerts, monitor dashboard, and periodic system review
- Work with infrastructure engineers to identify new products and solutions
- Document maintenance for all computer systems and network infrastructure
- Communicate with customers: keeping them informed of incident progress, notifying them of impending changes or agreed outages
- Familiarity with: VPNs, SIP Trunking, BGP, VLAN, Deployments
- Partner with application developers to solve complex problems
- Work with vendors and suppliers to negotiate, procure, and implement high‑performing solutions
Education and Experience
- Bachelor’s Degree in Computer Science or a related technical discipline, or the equivalent combination of education, technical training, or work/military experience
- 1‑5 years of related systems administration experience
- Experience installing/configuring/maintaining systems running Windows and Linux operating systems
Required Qualifications
- Scripting experience (Python, PowerShell, VBScript, Bash, etc.)
- Experience with VM management
- Experience with Cisco devices
- Ability to take ambiguous requirements or problems and convert them into technical solutions
- Must be a US Citizen and require an active/current TS/SCI with Polygraph clearance
Desired Qualifications
- Experience with WAN and LAN connectivity, routers, firewalls, and security practices
- Remote monitoring and management of system alerts and notifications
- Experience with virtualization technologies: VMware, AWS, etc.
- Experience with configuration management tools: WSUS, MCM, Ansible, Puppet, Chef, etc.