Systems Engineer, Pharmacy Automation

Responsibilities

• Make an impact: Software systems, integration, and IT subject matter expert for all project realization activities.
• Advise the customer’s teams on the required server software infrastructure needed for the successful implementation of Swisslog Healthcare solutions.
• Responsible for the installation and integration tasks associated with projects, including internal systems integration and interfaces with customer’s third‑party systems.
• Deploy software updates and upgrades to customer systems as required.
• Collaborate with Project Managers, Site Installation Managers, and the implementation team to complete the interface and connectivity between automation hardware and the server infrastructure.
• Lead the installation and development of label programming, following best practices.
• Assist the Director of Systems Engineering & Implementation with effort estimates and scope of work definitions necessary for special projects.
• Collaborate extensively with the technical product teams and Technology Centers to develop deployment and software best practices.
• Perform other duties, as assigned.

Requirements

• Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or five years of relevant experience in a healthcare software/application deployment or customer support role.
• Familiarity with healthcare interfaces or equivalent industry standard interfaces (HL7) and integration engines (e.g., Mirth Connect, Rhapsody, etc.).
• Proactive problem‑solving and troubleshooting skills, with the ability to quickly understand integration and data flow between disparate systems.
• 3 years of experience with Microsoft SQL query and data manipulation.
• 3 years of experience with solutions development via scripting or a programming language (e.g., JavaScript, Bash, Ruby, Python, etc.).
• 3 years of experience installing, configuring, and supporting Windows Workstation, Windows Server, Microsoft SQL Server, and Linux applications.
• Familiarity with common support tools (e.g., SecureLink, Beyond Trust, GitHub, Slack, Microsoft Office Suite, etc.).
• Ability to travel within the US and Canada as required for team collaboration and support of customer projects (10‑15%).
• Desirable, but not essential: Management of EDI message handling.
• Desirable, but not essential: Crystal Reports, or similar SQL reporting tools.
• Desirable, but not essential: Troubleshooting IT infrastructure including networks and VPNs.

Benefits

• Medical / dental / vision insurance
• Tuition reimbursement
• Disability
• 401k matching (up to 8%)

Pay

Salary range for this position is $80,000 - $90,000. Salary will be commensurate with experience and skillset.