Systems Engineer - Open Systems (Infrastructure)

Internal application deadline: February 12th, 2026.

About the role

The Systems Engineer will design, build, and maintain all server hardware, operating systems, storage, and data protection systems. This role manages Acuity’s virtualization environment, storage systems, CI/CD, containers, backup and recovery, and disaster recovery operations. The team collaborates closely with engineers and application developers to meet infrastructure needs.

Responsibilities

• Provide support and maintenance for distributed or open systems servers.
• Provide support and maintenance for all virtualization of servers.
• Provide support and maintenance for AIX, Linux, and Microsoft Windows operating systems.
• Provide support and maintenance for data replication systems.
• Provide support and maintenance for 3rd party applications as necessary.
• Apply progressive security practices to networking, operating systems, software, and hardware.
• Work with tapeless backup/recovery systems and document these processes.
• Demonstrate detailed understanding and experience with network protocols.
• Participate in Disaster Recovery planning and testing.
• Train local and remote users on operating system software packages and hardware operation.
• Test new software products, releases, and hardware devices.
• Assist in establishing standards and trouble reporting procedures.
• Assist in system performance monitoring, reporting, and tuning.
• Assist in the integration of multiple hardware platforms.
• Participate in Disaster Recovery plan rehearsals.
• Design new or revised architectures to support present and future cross-functional requirements.
• Remain current with company and industry directions.
• Perform other duties as assigned.

Requirements

• Bachelor’s or Associate Degree in Computer Science, MIS, or equivalent, with continued field-specific education.
• 3–5 years of practical experience in computer operations, applications, technical support, or information security.
• Deep expertise in operating systems, containers, and orchestration.
• CI/CD expertise related to packaging and distribution.
• Experience with configuration management, playbook scripting, and pipelines.
• Full understanding of operating system hardware, software, network components, security, and/or database management systems.
• Ability to provide exact audit trails and recovery points during project life cycles.
• Ability to work cooperatively with technical and non-technical users and vendors.
• Strong listening skills and ability to competently train others.
• Willingness to respond to problems with little notice and adjust off-hours scheduling for project installations.
• Depending on responsibilities, may be required to reside within a 2-hour radius of Acuity corporate headquarters.
• Accountability to respond when reached for assistance during and outside typical work hours, including participation in an off-hour call list.

Skills

• Problem identification and resolution.
• System stability and performance tuning.

Pay

The salary range for this position is $76,500 – $110,000 annually, based on education, experience, knowledge, skills, and abilities.

Benefits

• Comprehensive benefits package, including a generous 401(k) contribution.
• Medical, dental, vision, life, and disability insurance.
• Paid time off.
• Employee Assistance Program.