Systems Engineer & Manager

US Battlefield Information Collection and Exploitation System eXtended (US BICES-X) is a cutting-edge program supporting DoD intelligence information sharing on current and emerging global threats to mission and coalition partners and emerging nations. With an internationally dispersed team supporting each combatant command, the US BICES-X team is in direct support of the war fighter and their missions. We are seeking a creative and driven professional with a passion for solving real-world issues on a cross-functional, fast-paced team. Position affords the opportunity to mentor others and grow professionally both on your own and as part of a team.

About the role

As part of the Service Center West Operations Team, you’ll maintain service availability levels for multiple servers located in main data centers and remote locations across the globe.

Responsibilities

• Manage the functionality, efficiency, and security of infrastructure providing critical services to customers across the globe in the air, on land, and at sea.
• Apply DISA STIG settings and patch OS/applications as required.
• Provision elevated and service accounts.
• Create and maintain system documentation.
• Mentor and learn from other team members.
• Perform supervisory duties, including managing the workload of a small team.
• Interact with end users as required and evaluate vendor products.
• Make recommendations to alter architecture of software and hardware to adapt to emerging technologies.
• Develop policies and standards for performing complex builds and everyday tasks.
• Write and maintain PowerShell scripts to automate administrative tasks.
• Develop and implement testing strategies and document results.
• Maintain current knowledge of relevant technologies and learn new technologies as assigned.
• Complete short-term deployments to austere locations worldwide as required.
• Perform duties outside of normal day shift hours as required.
• Participate in special projects as required.

Requirements

• 5+ years of related experience.
• Bachelor’s Degree (may substitute additional years of experience).
• Must possess and maintain a TS/SCI Clearance.
• US Citizenship required.
• Experience with Windows infrastructure services (DHCP, DNS, Authentication, Active Directory, and connectivity troubleshooting).
• Understanding of Agile, ITIL, DevOps practices.
• Experience with infrastructure including data center operations, server hardware, operating systems (Windows, Linux), web servers, databases, virtualization (VMware), networking, storage, monitoring, etc.
• Ability to handle multiple competing priorities in a fast-paced environment.
• May be required to work evening, weekend, and holiday hours.
• Must meet DoD 8570 requirements and be eligible for IAT level II access upon hire for positions with elevated privileges; must obtain ITIL V4 Foundation within six months of hire.
• Depending on job assignment, additional specific certifications may be required.

Skills

• Customer Engagement
• Information Technology Operations
• Systems Engineering
• PowerShell scripting language (preferred)
• Automating and configuring systems using Desired State Configuration (DSC) (preferred)

Preferred Qualifications

• Experience with Horizon View/VDI
• SQL
• SCSM and/or ServiceNow
• SCCM/MS Endpoint Manager
• MCSE, MCSA, MCITP: EA
• VMWare Certification(s)

Pay

The likely salary range for this position is $124,093 - $135,700.

Schedule

• Scheduled Weekly Hours: 40
• Travel Required: Less than 10%
• Telecommuting Options: Onsite

Benefits

• A variety of medical plan options, some with Health Savings Accounts.
• Dental and vision plan options.
• 401(k) plan with the ability to contribute both pre- and post-tax dollars up to the IRS annual limits and receive a company match.
• Paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement, and jury duty leave.
• Short- and long-term disability benefits.
• Life, accidental death and dismemberment, personal accident, critical illness, and business travel and accident insurance.

Work Location

• USA HI Pearl Harbor
• Additional Work Locations: (other locations may apply)