Systems Engineer, Lab Operations

Position Summary

The Systems Engineer, Lab Operations will be a member of a team responsible for planning, implementing, securing and supporting multiple build/development/test labs and their associated processes and procedures. Their particular focus will involve the installation, maintenance and support of a secure lab infrastructure to support TrendAI product development and testing, for both on-premise and across multiple cloud platforms.

Responsibilities

• Leverage AI wherever possible to improve and enhance all aspects of the role's responsibilities.
• Deployment, automation, management, support and maintenance of on-premise and cloud-based test and production systems in AWS, Azure and Google Cloud. Including but not limited to: Linux and Windows server environments, VMware/vCenter, KVM, Proxmox, and Nutanix environments.
• Familiarity with cloud platforms (AWS, Azure, Google Cloud), Authentication mechanisms such as Active Directory, SSSD, samba, winbind, etc.
• Maintain patching of all lab resources and proactively work with engineering team to ensure their tools are kept in compliance.
• Strong bash and python scripting.
• Knowledge of automation tools and frameworks (e.g., Salt, Ansible, etc.).
• Deploy and support various lab services such as DNS, DHCP, NFS, SMB, syslog, PXE boot environment, HTTP(S), FTP, TFTP, etc.
• Work with engineering to provide test applications to enable product feature development and testing.
• Aid in the development of standards and best practices for the infrastructure in general, and security in particular.
• Maintain accurate and up to date documentation.
• Identify manual processes that can be automated and provide scalable and maintainable solutions.
• Evaluation of new technologies, alternatives, and vendor products.
• Work closely with R&D Security Team and Information Security Team to ensure all security policies are followed and any identified issues are addressed promptly.
• Provide professional, courteous and prompt response to the needs of the engineering organization. Provide hands-on support and troubleshooting required to bring rapid solutions to problems involving complex and potentially unfamiliar configurations.

Qualifications

• Minimum 1 year utilizing AI for operations functions.
• Expert in Linux server administration.
• Expert in Windows Server administration.
• Expert in scripting with Bash and Python.
• Strong familiarity with networking concepts.
• Strong familiarity with various hypervisors (VMware/KVM/etc.) and their administration.
• Over five years of experience in provisioning, operations, and management of on-premise and cloud environments.
• Clear written and verbal communication.