Systems Engineer (Intelligent Transportation Systems (ITS) Exp.)
Job Details
This Jobot Job is hosted by: Adrionna Roy
Key Responsibilities
- Serve as the primary customer liaison, responding to operational questions and resolving issues
- Support and maintain video NVR systems
- Troubleshoot and resolve hardware, software, and communication issues
- Participate in client meetings and change control processes, including presenting updates and proposals
- Perform hardware and software upgrades across environments (Linux, Windows, and COTS tools)
- Provide on-call support during off-hours as needed
- Train operations staff on systems, tools, and processes
- Identify areas for improvement and recommend solution-based enhancements, including technical standards and upgrades
- Maintain system backups, recovery processes, and infrastructure performance
- Support and maintain networks, servers, workstations, and related infrastructure
- Work cross-functionally with internal teams and external vendors to ensure system stability and performance
- Act as a trusted technical partner, helping shape solutions, improve system performance, and drive customer success
Top Required Skills
- Strong troubleshooting capabilities
- Excellent communication skills
- Ability to independently manage workload and prioritize tasks
- Customer-service oriented mindset
Qualifications
- Intelligent Transportation Systems (ITS) industry experience
- 3+ years of relevant hands-on experience
- Experience with server operating systems, networking environments, and infrastructure support
- Familiarity with cross-functional collaboration in technical environments
- Experience supporting 24/7/365 systems
- Experience with software development lifecycle processes, including change control and configuration management
- Experience with remote access tools, databases, and reporting tools
- Strong attention to detail, documentation, and training capabilities
Why Join Us?
Impactful Work: Be part of a high-visibility project where your contributions directly support critical infrastructure and real-world operations
Hands-On Technology: Work across a modern tech stack including Linux/Windows environments, Kubernetes, containerized applications, and video systems
Growth & Learning: Gain exposure to complex systems, cross-functional teams, and continuous improvement initiatives that expand your technical skillset
Autonomy & Ownership: This role offers the opportunity to independently manage priorities while also collaborating with experienced engineering and QA teams
Client-Facing Influence: Act as a trusted technical partner, helping shape solutions, improve system performance, and drive customer success
Competitive Compensation: Salary up to $110K with the opportunity to work on meaningful, long-term projects
Job Details
A new opening is available for a Systems Engineer supporting a large-scale project. This role is heavily focused on systems support, client interaction, troubleshooting, and continuous improvement of infrastructure and applications.
Salary Range
The salary range goes up to $110K.
Systems Engineer Overview
A new opening is available for a Systems Engineer supporting a large-scale project. This role is heavily focused on systems support, client interaction, troubleshooting, and continuous improvement of infrastructure and applications.
Preferred (Not Required)
- Video streaming / video protocol experience (RTSP, WebRTC, ONVIF, etc.)
Jobot is an Equal Opportunity Employer
We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws.