Systems Engineer II

Job Summary

The Systems Engineer II will contribute to the development of custom code, perform development, testing, implementation, and review of complex automation solutions, and establish system/data integrations.

Essential Duties and Responsibilities

• Independently contributes to the development of custom code to integrate platform components, fill tooling gaps, and solve potentially unique situations.
• Perform development, testing, implementation, and review of complex automation solutions related to provisioning, monitoring, and configuring a network and infrastructure environment.
• Employ modern CI/CD pipelines using DevOps tooling.
• Establishing system/data integrations to enhance existing or establish new processes.
• Automating operational reports such as SLA reporting, utilization statistics, and network forecasting.
• Provide peer review and guidance on code and perform quality assurance tasks.
• Responsible for creation of and contribution to processes, standards, technical documentation, and design diagrams.
• Write and maintain technical standards and documentation.
• Conduct technical research and maintain viable knowledge of technology trends, new software, and best practices.
• Provide training to other network domain teams for the adoption of automation capabilities.

Required Qualifications

• High school diploma or GED.
• Bachelor’s degree in Computer Science or related field or equivalent experience.
• Minimum of five (5) years of engineering and application experience working with development teams and system administration teams.
• Minimum of five (5) years of work experience in a large, geographically distributed server architecture.
• Minimum of five (5) years of experience working with development teams for functional requirements on distributed server systems running internally developed applications.
• Minimum of five (5) years of experience working for large telecommunication companies.
• Minimum of five (5) years of networking experience with focus on server connectivity.
• Experience with large scale software upgrades and versioning changes across multiple servers.
• In depth knowledge of service provider systems, applications, and processes for IT organizations.
• In depth knowledge of service provider products, services, and offerings for commercial and residential services.
• Ability to automate repetitive engineering tasks.
• Familiarity with SOA and Microservice software design patterns.
• Development skills: Powershell, Python, JavaScript, NodeJs.
• Hands-on application experience: Deploying/configuring Nginx, Apache and core Linux subsystems like bind, iptables, etc.
• Version control (e.g., Git/Gitlab, Github).
• Ci/CD (e.g., Jenkins, Travis, TeamCity or equivalent).
• Docker containerization and clustering (Kubernetes/ECS).
• Configuration management tools (e.g., Terraform, Ansible, Puppet, Chef).
• Knowledge of software life cycle management with emphasis on inception, defining processes and developing technical business requirements.
• Experience with Agile (Scrum, Kanban) software delivery methodology.
• Ability to write Ops guides/MOPs/etc. as needed.
• Effectively communicate between non-technical people and deeply technical SME’s.
• Ability to communicate effectively across multiple large organizational structures.
• Driven to identify and provide effective solutions as needed.

Knowledge, Skills, and Abilities

• Ability to work independently and apply sound judgment and reasoning skills to a variety of situations.
• Ability to multi-task and collaborate effectively with other personnel to meet deadlines.
• Strong organizational skills.
• Ability to work within critical deadlines.
• Ability to adjust to rapidly changing priorities and schedules.
• Proven ability to understand and codify a manual process into an automated process using workflow-like concepts.
• Understanding and familiarity with Ansible, Jinja and other Infrastructure as Code tools.
• Understanding and familiarity with computing technologies such as Kubernetes, Docker, Linux, containers, virtualization, and cloud technologies (OpenStack, GCP, Azure, etc.).
• Knowledge of IP/Ethernet networking fundamentals.
• Strong understanding of security related frameworks and AAA implementation model.
• Interest and ability to research new and emerging technologies to better solve networking problems.
• Excellent analytical skills.
• Strong organizational, multi-tasking, and prioritizing skills.
• Ability to work independently and apply sound judgment and reasoning skills to a variety of situations, multi-task and collaborate effectively with other personnel to meet deadlines.
• Ability to translate highly technical information into non-technical terms and user documentation.
• Strong verbal and written communication, attention to detail and familiarity with compliance concepts.
• Ability to work within critical deadlines.
• Must be available to work regular business hours Pacific Standard Time.
• Must also be available to work on-call, evenings and weekends as needed.
• Able to work closely with InfoSec team to address security and vulnerability related issues.