Systems Engineer II

About the role

The Systems Engineer II position at Smile Doctors is a critical role within our IT department. We are seeking a highly skilled individual who can contribute to our mission of providing exceptional service to our patients and partners.

Responsibilities

• Administer Office 365 including MS Exchange and SharePoint
• Support Network and Email migrations
• Administer Azure, AWS, and Hybrid Active Directory
• Build and manage packages and applications for deployment with Intune, AutoPilot, and Microsoft Configuration Manager (MCM)
• Build and maintain infrastructure as code
• Monitor and respond to infrastructure events using tools such as Datadog and OpsGenie
• Perform regular system upgrades and patches to address vulnerabilities identified with Tenable
• Deploy and maintain Cisco Meraki equipment and network infrastructure
• Troubleshoot complex and escalated issues to include Root Cause Analysis on diverse systems and topologies
• Author and maintain Azure Functions and/or Azure Automation Runbooks
• Support information technology compliance with applicable regulations and standards including Payment Card Industry Data Security Standard, Health Insurance Portability and Accountability Act, to include artifact gathering for yearly audits

Requirements

• High School diploma or equivalent required
• Bachelor’s degree in Computer Science, or related discipline preferred
• Five (5) years of system administration or system engineering experience required
• Certifications in Office 365, Azure, AWS, Cisco, and/or CompTIA Security + preferred
• Strong knowledge of vulnerability management, including patch management and addressing security risks
• Strong knowledge of networking concepts and technologies such as IPv4, DHCP, DNS, VLANs
• Intermediate knowledge of Cloud SaaS offerings such as AWS, Azure, and Office 365
• Intermediate knowledge of Active Directory Administration, Certificate Services, and Remote Desktop Services
• Intermediate knowledge of Intune and MCM (formerly SCCM)
• Strong scripting skills in PowerShell, Python, or T-SQL

Qualifications

• Strong organizational skills
• Strong problem-solving and analytical skills
• Ability to learn and adapt to new technologies
• Ability to establish and maintain good working relationships with other departments and team members

Skills

• Office 365
• Azure
• AWS
• Cisco
• CompTIA Security +
• Vulnerability Management
• Networking Concepts
• Cloud SaaS Offerings
• Active Directory Administration
• Intune
• MCM (formerly SCCM)
• PowerShell
• Python
• T-SQL

Benefits

• Competitive salary
• Medical, dental, vision and life insurance
• Short and long-term disability coverage
• 401(k) plan
• 3 weeks paid time off in your first year + paid holidays
• Discounts on braces and clear aligners for you and your family members

Pay

Competitive salary based on experience and qualifications.

Schedule

Full-time position with flexible work hours.