Systems Engineer I

About This Opportunity

This role is a great opportunity for someone with a couple of years of Linux administration experience who enjoys troubleshooting and solving technical issues. The position focuses on responding to support tickets, investigating issues on Linux servers, and supporting a RedHat and Oracle Linux environment. Beyond the day-to-day support work, the team is looking for someone who is eager to learn and grow.

Responsibilities

• Assessing the stability, security, and scalability of installed Linux systems
• Discussing Linux server systems and upgrades with IT managers
• Installing or upgrading Linux systems and servers
• Providing technical support for internal customers
• Troubleshooting system and server errors
• Reviewing system error logs and user-reported errors
• Maintaining server architecture
• Creating and maintaining a highly robust automation system and identifying other areas of mundane and repeated implementations / operations tasks and integrating them into the automated systems
• Tracking and reporting all incidents, problems, outages, and successes

Qualifications

• 0-2 years of experience with Linux systems administration or infrastructure support
• Exposure to virtualization technologies such as VMware or Hyper-V
• Familiarity with Git and configuration-management tools such as Ansible
• Basic knowledge of cloud platforms such as AWS, Azure, or Google Cloud
• Basic knowledge of Redhat Satellite or SUSE Manager
• Familiarity with Bash or Python scripting