Systems Engineer I
About the role
The Systems Engineer I is responsible for handling projects involving maintenance, troubleshooting, and upgrading of all corporate computing environments, including but not limited to, infrastructure server environments, user computing environments, applications, server hardware, and knowledge of corporate network architecture.
This position integrates into an infrastructure team with 40% operational support and 60% planned project work. The role aims to improve efficiency, accuracy, and compliance while enhancing business responsiveness, improving security posture, and supporting aggressive growth.
Duties And Responsibilities
- Installing, configuring, testing, and maintaining operating systems, application software and systems management tools.
- Expertise in managing an Active Directory domain, implementing group policies, email support for Office365 environment;
- Installation and deployment of servers based on HP server platform, including blade servers, virtual connect;
- SAN and NAS knowledge
- Build / Rack, configure, and harden physical and virtual servers (Windows and Linux)
- Administer Windows Domain services (Active Directory, DNS, DHCP, Group Policy, etc.)
- Manage and monitor installed systems and VMware infrastructure
- Configure load balancing for web and application pools
- Proactively ensures the highest levels of systems and infrastructure availability
- Maintain security backup and redundancy strategies
- Provide technical user-level support to all departments connected to the network, including support of thin clients and Citrix virtual desktop environment
- Strong VMware knowledge
- Application support including but not limited to SQL, IIS, SMTP, FTP, SNMP
- Knowledge of network appliances, including network monitoring application such as Solarwinds Orion NPM, Zabbix
- Knowledge of backup application such as HP Data Protector, Veeam
- Establish and maintain effective working relationships with end users, vendors, and managers
- Identify and resolve hardware and software problems
- Define user needs and recommend alternatives
- Ensure proper logging for all systems
- Integrate systems into monitoring tools
- Understand basic to moderate networking fundamentals
- Adhere to information security principles and best practices
- Perform other duties as assigned
Qualifications & Requirements
- Required Education, Experience, Certification/Licensure:
- Some Cloud experience, preferably AWS
- Veeam Backup & Recovery experience preferred
- Linux proficiency (command line)
- Capability and capacity of various software products/communication utilities
- Solid networking knowledge (OSI network layers, TCP/IP)
- Knowledge of the principles of data communications and telecommunications
- Knowledge of LAN/WAN concepts and fundamentals
- Knowledge of teleprocessing and telecommunications architecture
- Entry level knowledge of VMWare and virtualization
- Entry level knowledge of Windows administration
- Entry level knowledge of monitoring platforms like Solarwinds Orion
- Entry level knowledge of physical servers from compute to storage
- Entry level knowledge of AWS
- Entry level knowledge of Veeam
- Preferred Education, Experience, Certification/Licensure:
- Bachelor's degree in a technical discipline such as computer science, information services or related field, or certification
- 1-2 years plus of experience in a network environment troubleshooting systems
- Effectively communicate (and listen) clearly, professionally, politely, and persuasively in all situations; respond well and in a reasonable, timely manner
- Challenge conventional practices and use creativity and information to lead, innovate, problem solve, and implement ideas to contribute to the growth of the organization
- Support and meet company/department goals and core values
- Collaborate with co-workers to achieve common goals
- Problem Solving/Analysis
Compensation
$75K - $80K yearly salary + 8% yearly bonus target.
Equal Opportunity Employer
O'Neil Digital Solutions is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.