Systems Engineer - Honolulu

About the role

SEs (Systems Engineers) focus on project work, escalations, and mentorship for our Systems Administrators. They set the example for our Core Values for the service desk. The SE role is for technicians who have mastered first-tier support to the point that they're already thinking about potential fixes before they even finish reading a ticket.

Requirements

• Be a good person aligned with Intech's Core Values
• Have deep, hands-on, first person experience with most of the following:
  • Standard networking concepts
  • Virtualization
  • SAN/NAS high-availability technologies
  • Windows domain stuff
  • Microsoft Remote Desktop Services
  • Cryptography
  • Scripting
  • Automation using REST APIs
  • Email/spam security
  • Site-to-site and client VPNs
  • Wireless, including WPA-Enterprise with RADIUS
  • Office 365/Microsoft 365 migrations and management
  • Multi-factor providers
  • Server hardware quoting and troubleshooting
  • Cybersecurity and compliance tools deployment
• At least a couple standard MSP certifications: any certs related to Microsoft servers, Azure/M365, CompTIA Network+, Security+
• Cisco certifications are nice to have, but not required
• Valid driver's license and car for planned and unplanned onsite visits

Benefits

• Medical, drug, dental, and vision coverage
• 401K
• Paid vacation
• Quarterly company outings
• Twelve paid holidays per year
• Quarterly performance reviews
• Monthly cell phone allowance
• Paid parking downtown
• Training and certification incentives to help you grow and make more money