Systems Engineer - Data Center Capacity Delivery, Controls Fleet
About the role
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We're the people who keep the cloud running, supporting all AWS data centers and the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain.
The Controls Fleet team is responsible for supporting some of Amazon's most critical infrastructure services. We are looking for a passionate and motivated Windows Engineer to join our team of Systems Engineers. This is an opportunity to operate and engineer systems on a massive scale, gaining world-class experience in managing and supporting critical infrastructure. You'll work alongside passionate individuals dedicated to deploying and supporting essential IT infrastructure that powers AWS.
Key job responsibilities
- Design, build, and support extensive Windows server environments at large scale
- Implement and manage enterprise-scale tooling, such as Microsoft Endpoint Configuration Manager (ECM) or AWS Systems Manager, for a large Windows fleet
- Develop and implement best practices for automating tasks and scripting in large server environments; proficiency in PowerShell is essential
- Utilize creativity and analytical skills to solve complex problems and implement innovative solutions
- Quickly adjust to changing priorities and manage multiple tasks efficiently
- Diagnose and resolve hardware issues, with hands-on experience in system building
- Apply strong understanding of networking principles and expert-level Windows administration
- Create scripts and automation tasks applicable to a global server fleet
- Participate in a 24x7 on call rotation that supports global customers
- Ability to travel domestically and internationally up to 10% of the time
Basic qualifications
- Bachelor's degree in Systems Engineering, Computer Science, or related field or relevant work experience
- Experience working with Linux
- Knowledge of TCP/IP and networking protocols such as HTTP and DNS
- 5+ years of building scripts, tooling, and automation for large-scale computing environments experience
- Experience troubleshooting and debugging technical systems, or experience in technical support and experience with virtualization (Hypervisors, VMware, Xen)
- 5+ years of experience deploying, managing, and supporting large-scale Windows Server environments (500+ servers), including OS lifecycle management, patch compliance, and fleet-wide standardization across geographically distributed data center infrastructure
Preferred qualifications
- Experience designing and developing scripts to automate operational burdens and reviewing scripting changes to ensure they meet the standards for maintainability, scalability and security
- Experience working in 24/7 production environment
- Experience using AWS services
- 5+ years experience with virtualization (Hypervisors, VMware, or Xen) and supporting the underlying hardware components
- Demonstrated experience managing and maintaining a large-scale Windows Server fleet across geographically distributed environments, leveraging enterprise-level configuration management and automation tooling such as Enterprise Configuration Management (ECM), AWS Systems Manager, or equivalent platforms to drive patching compliance, system standardization, and operational efficiency at scale
Skills
- Expert understanding of Windows tools: Active Directory, Group Policy, DNS, Hyper-V, Windows Failover Clustering, and Microsoft Endpoint Configuration Manager (ECM) or AWS Systems Manager
- Proficiency in PowerShell or similar scripting language
- Windows automation
- Solid foundation in networking principles
- Hardware troubleshooting and system building
Pay
USA, VA, Arlington: 104,500.00 - 160,000.00 USD annually
USA, VA, Herndon: 104,500.00 - 160,000.00 USD annually
USA, WA, Seattle: 104,500.00 - 160,000.00 USD annually
Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.
Benefits
- Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans)
- Employee Assistance Program (EAP)
- Mental Health Support
- Medical Advice Line
- Flexible Spending Accounts
- Adoption and Surrogacy Reimbursement coverage
- 401(k) matching
- Paid time off
- Parental leave