Systems Engineer - Data Center Capacity Delivery, Controls Fleet

About the role

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

Responsibilities

• Design, build, and support extensive Windows server environments.
• Implement and manage enterprise-scale tooling, such as Microsoft Endpoint Configuration Manager (ECM) or AWS Systems Manager, for a large Windows fleet.
• Develop and implement best practices for automating tasks and scripting in large server environments.
• Utilize creativity and analytical skills to solve complex problems and implement innovative solutions.
• Quickly adjust to changing priorities and manage multiple tasks efficiently.
• Diagnose and resolve hardware issues, with hands-on experience in system building.
• Manage global deployment of scripts and automation tasks applicable to a global server fleet.
• Participate in a 24x7 on call rotation that supports global customers.

Requirements

• Bachelor's degree in Systems Engineering, Computer Science, or related field or relevant work experience.
• Experience working with Linux.
• Knowledge of TCP/IP and networking protocols such as HTTP and DNS.
• 5+ years of building scripts, tooling, and automation for large-scale computing environments.
• Experience troubleshooting and debugging technical systems, or experience in technical support.
• Experience with virtualization (Hypervisors, VMware, Xen).
• 5+ years of experience deploying, managing, and supporting large-scale Windows Server environments (500+ servers), including OS lifecycle management, patch compliance, and fleet-wide standardization across geographically distributed data center infrastructure.

Qualifications

• Experience designing and developing scripts to automate operational burdens and reviewing scripting changes to ensure they meet the standards for maintainability, scalability and security.
• Experience working in 24/7 production environment.
• Experience using AWS services.
• Experience with virtualization (Hypervisors, VMware, or Xen).
• Demonstrated experience managing and maintaining a large-scale Windows Server fleet across geographically distributed environments, leveraging enterprise-level configuration management and automation tooling such as Enterprise Configuration Management (ECM), AWS Systems Manager, or equivalent platforms to drive patching compliance, system standardization, and operational efficiency at scale.

Skills

• Expert understanding of Windows tools such as Active Directory, Group Policy, DNS, Hyper-V, Windows Failover Clustering, and Microsoft Endpoint Configuration Manager (ECM) or AWS Systems Manager.
• Proficiency in PowerShell, or a similar scripting language.
• Strong understanding of networking principles.
• Hands-on experience with hardware troubleshooting and system building.

Benefits

Amazon offers comprehensive benefits including health insurance, retirement plans, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

Pay

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location.

• USA, VA, Arlington - $104,500.00 - $160,000.00 USD annually
• USA, VA, Herndon - $104,500.00 - $160,000.00 USD annually
• USA, WA, Seattle - $104,500.00 - $160,000.00 USD annually

Schedule

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.