Systems Engineer (contract)

Responsibilities

• Design, build, test, deploy, and support enterprise Windows endpoint solutions.
• Create and maintain Windows 11 operating system images, device provisioning standards, deployment automation, hardware validation, endpoint configuration management, and lifecycle refresh activities.
• Collaborate with Product, Security, Infrastructure, Operations, Support, and external vendors to ensure secure, reliable, and repeatable endpoint deployments while minimizing business disruption.
• Endpoint image creation, driver and application packaging, deployment automation, pilot execution, rollout planning, rollback readiness, and operational support.

Requirements

• Bachelor's degree in Computer Science, Information Technology, Engineering, or equivalent work experience.
• 5+ years of experience supporting enterprise Windows operating systems.
• 3+ years of hands-on experience creating and managing Windows images and deployment solutions.
• Experience with Microsoft Intune, Autopilot, MECM/SCCM, MDT, or equivalent deployment platforms.
• Strong understanding of Windows 11 deployment methodologies, servicing models, and lifecycle management.
• Experience with enterprise device provisioning, driver management, software packaging, and endpoint configuration.
• Familiarity with Active Directory, Azure AD/Entra ID, Group Policy, and endpoint security controls.
• Experience supporting physical hardware deployment and validation activities.
• Strong troubleshooting and root cause analysis skills.
• Excellent written and verbal communication skills.

Qualifications

• Preferred: Experience supporting retail, POS, kiosk, or distributed endpoint environments.
• Knowledge of Windows Update for Business and deployment ring strategies.
• Experience with PowerShell scripting and deployment automation.
• Understanding of TPM 2.0, Secure Boot, BitLocker, and endpoint hardening practices.
• Experience leading large-scale Windows 11 migration programs.
• Familiarity with hardware lifecycle management, vendor certification, and endpoint refresh initiatives.
• Knowledge of modern cloud-based endpoint management architectures.