Systems Engineer

What You'll Do

The Systems Engineer sits in our Collaboration & Identity Services space, and is responsible for the design, implementation, administration, and support of enterprise identity, messaging, collaboration, and cloud services. This role serves as a technical expert for Active Directory, Microsoft 365, Azure, Exchange, and Microsoft Teams, ensuring secure, reliable, and scalable services that support business operations globally.

Key Responsibilities

• Administer and support enterprise Active Directory environments, including Group Policy, DNS, DHCP, certificate services, and identity lifecycle management.

• Manage account provisioning, access governance, service accounts, security groups, and automation solutions.

• Support hybrid identity services, directory synchronization, and single sign-on solutions.

• Administer Microsoft 365 services, including Exchange Online, SharePoint, Teams, and related productivity platforms.

• Manage compliance, eDiscovery, licensing, and security controls.

• Implement and support Conditional Access, MFA, identity protection, and Privileged Identity Management.

• Configure and maintain enterprise applications, cloud identity integrations, and security policies.

• Assist with cloud governance, cost management, and operational support.

• Administer Exchange Server and Exchange Online environments, including mail flow, security, and mail routing.

• Manage Teams Phone services, voice infrastructure, call queues, auto attendants, and collaboration devices.

• Support email security technologies including DMARC, DKIM, TLS, and anti-phishing controls.

What You'll Bring

• Bachelor's degree in Information Technology, Computer Science, or equivalent experience.

• 5+ years of experience supporting enterprise Microsoft technologies.

• Strong knowledge of:

  • Active Directory and Entra ID
  • Microsoft 365
  • Azure
  • Exchange Online and Exchange Server
  • Microsoft Teams
  • Powershell automation

• Experience with identity management, security controls, and hybrid cloud environments.

• Nice to Have:

  • Microsoft certifications related to Azure, Microsoft 365, Identity, or Messaging
  • Experience with Microsoft Identity Manager (MIM), Teams Voice, Power BI administration, and enterprise collaboration platforms
  • Strong troubleshooting, communication, and customer service skills.

What Success Looks Like

The successful candidate will be a hands-on engineer who can balance operational support, automation, security, and continuous improvement while maintaining highly available and secure collaboration and identity services across the enterprise.

Pay Range

The pay transparency range for this role is $87,200 USD - $130,900 USD. Employees may be eligible for annual and long-term incentives as part of their overall compensation package, depending on role, location, and eligibility.