Systems Engineer

Knoxville, TN – Full-Time

About the role

As an IT Systems Engineer, you will be responsible for designing, implementing, maintaining, and optimizing enterprise infrastructure across cloud and on-premises environments. This role requires strong technical expertise in infrastructure administration, cloud services, identity management, security, monitoring, and disaster recovery.

Responsibilities

• Design, implement, and support enterprise infrastructure across Microsoft Azure and hybrid environments.
• Manage and optimize virtual machines, storage solutions, networking, databases, and cloud services.
• Administer Microsoft 365 services including Exchange Online, Teams, SharePoint, Dynamics, and licensing.
• Support Active Directory and Microsoft Entra ID environments, including DNS, DHCP, Group Policy, and certificate services.
• Monitor system performance, utilization, capacity, and overall health.
• Maintain Windows and Linux server environments across physical and virtual platforms.
• Implement and support backup, disaster recovery, and business continuity solutions.
• Troubleshoot complex infrastructure issues and provide advanced escalation support.
• Collaborate with networking, development, and security teams to deploy and maintain enterprise solutions.
• Apply operating system updates, patches, and security enhancements.
• Develop and maintain technical documentation, standards, and operational procedures.
• Evaluate emerging technologies and infrastructure solutions to support business needs.
• Participate in an off-hours support rotation as required.

Requirements

• Bachelor's degree in a technical field or an equivalent combination of education and professional experience.
• 8+ years of experience supporting enterprise infrastructure environments.
• Strong written and verbal communication skills.
• Proven ability to manage multiple priorities in a fast-paced environment.

Skills

• Microsoft Azure Administration, Infrastructure Services, and Cloud Operations
• Experience with AWS and/or Google Cloud Platform environments
• Microsoft 365 Enterprise Services and Tenant Administration
• Identity and Access Management, including Microsoft Entra ID and Active Directory
• Windows Server and Enterprise Linux Administration
• Hybrid Infrastructure Design, Deployment, and Operational Support
• Virtualization Platforms and Private Cloud Technologies
• Enterprise Networking Concepts, including DNS, DHCP, Routing, and Connectivity Services
• Infrastructure Security, Access Governance, and Compliance Controls
• Backup, Business Continuity, and Disaster Recovery Solutions
• Systems Monitoring, Performance Optimization, and Capacity Planning
• Enterprise Storage Technologies and Data Protection Strategies
• Infrastructure Automation, Scripting, and Configuration Management
• Certificate Services, Public Key Infrastructure (PKI), and Security Controls
• Cloud Migration and Infrastructure Modernization Initiatives
• Incident Response, Root Cause Analysis, and Problem Management

Benefits

• Work with modern cloud and enterprise technologies.
• Influence infrastructure architecture and long-term technology strategy.
• Collaborate with cross-functional infrastructure, security, and development teams.
• Support business-critical systems and services.
• Expand technical expertise through complex projects and growth opportunities.