Systems Engineer

Responsibilities

• Delivers and supports high quality, reliable and stable infrastructure technologies and security capabilities to Johnstone’s enterprise and e-business systems.
• Supports documents and maintains all support procedures and provides training to level 1 and 2 support resources as needed.
• Manages and monitors the health and performance of hosting environments to ensure efficient and cost-effective delivery of hosted services.
• Works closely with vendor support to remediate issues in a timely fashion.
• Provides third level support as needed and serves as a go-to knowledge resource for hosting platforms.
• Infrastructure planning, designing, evaluating, testing, and integrating of system infrastructure.
• Defines and maintains standards related to the delivery of hosting platforms and hosted services.
• Proactively reviews existing hardware, software, and services to recommend areas for improvement.
• Ensures the highest levels of systems and infrastructure availability by proactively monitoring all systems and infrastructure.
• Systems administration, developing and maintaining security, backup, and redundancy strategies for hosting platforms.
• Maintains Linux systems to include, build, test, deploy, and update/patch.
• Develops and recommends automation tools and methodologies designed to deliver and maintain hosting platforms and associated services.
• Troubleshoots and remediates, ensuring successful project implementation and performing post-project support as needed.
• Secures system by developing system access and monitoring controls to identify possible intrusions.
• General researches and recommends innovation in order to help the business grow.
• Coaches and mentors team members in order to develop effective team performance aligned with the goals of the organization.
• Develops and maintains the strategic architecture related to the delivery of hosting platform services.
• Aids management in annual budget preparation by researching and recommending new solutions as well as upgrades to existing infrastructure.

Qualifications

• Associate’s Degree from a university; three to five years related experience and/or training; or equivalent combination of education and experience.
• Knowledge of Local and Wide Area networks, server, and client administration.
• Knowledge of and experience with the management and administration of Storage Area Network technologies.
• Knowledge of Linux Server administration to include building, maintaining, and scripting across various versions of Linux operating systems.
• Knowledge of Windows Server administration to include building, maintaining, and updating current version of the operating systems.
• Knowledge of the management and administration of VMWare environments.
• Knowledge of and experience with the management and administration of Microsoft Azure hosted infrastructure.
• Knowledge of and experience with the management and administration of Amazon Web Services hosted infrastructure.