Systems Engineer

Responsibilities

• Deliver and support high quality, reliable and stable infrastructure technologies and security capabilities to Johnstone’s enterprise and e-business systems.
• Support Documents and maintains all support procedures and provides training to level 1 and 2 support resources as needed.
• Manages and monitors the health and performance of hosting environments to ensure efficient and cost-effective delivery of hosted services.
• Works closely with vendor support to remediate issues in a timely fashion.
• Provides 3rd level support as needed and serves as a go-to knowledge resource for hosting platforms.
• Infrastructure Planning, designing, evaluating, testing and integrating of system infrastructure.
• Define and maintain standards related to the delivery of hosting platforms and hosted services.
• Proactively review existing hardware, software, and services to recommend areas for improvement.
• Ensure the highest levels of systems and infrastructure availability by proactively monitoring all systems and infrastructure.
• Systems Administration
• Develop and maintain security, backup, and redundancy strategies for hosting platforms.
• Maintain Linux systems to include, build, test, deploy and update/patch.
• Define and maintain standards related to the configuration and delivery of hosting platforms.
• Develop and recommend automation tools and methodologies designed to deliver and maintain hosting platforms and associated services.
• Troubleshoot and remediate, ensuring successful project implementation and performing post project support as needed.
• Security
• Ensures application and infrastructure architectural solutions are stable, secure and compliant with company standards and practices as well as legal/regulatory requirements.
• Secures system by developing system access and monitoring control to identify possible intrusions.
• General
• Researches and recommends innovation in order to help the business grow.
• Coach and mentor team members in order to develop effective team performance aligned with the goals of the organization.
• Develops and maintains the strategic architecture related to the delivery of hosting platform services.
• Assists management in annual budget preparation by researching and recommending new solutions as well as upgrades to existing infrastructure.

Qualifications

• Education and/or Experience: Associate’s Degree from a university; three to five years related experience and/or training; or equivalent combination of education and experience.
• Job-Specific Knowledge, Skills, And Abilities:
• Knowledge of Local and Wide Area networks, server, and client administration.
• Knowledge of and experience with the management and administration of Storage Area Network technologies.
• Knowledge of Linux Server administration to include building, maintaining and scripting across various versions of Linux operating systems.
• Knowledge of Windows Server administration to include building, maintaining and updating current version of the operating systems.
• Knowledge of the management and administration of VMWare environments.
• Knowledge of and experience with the management and administration of Microsoft Azure hosted infrastructure.
• Knowledge of and experience with the management and administration of Amazon Web Services hosted infrastructure.