Systems Engineer

About the role

Systems Engineer supporting a Federal Client — Commercial Solutions for Classified (CSfC) Program at Fort Meade, MD. The position is full‑time and requires an active Federal Secret clearance prior to start, plus a Security+ or equivalent IAT Level II qualifying certification. ITC Federal, LLC connects technology advancements in automation and AI, customer experience, and financial services to solve government mission challenges, enabling smoother operational efficiency and bolstering national security. The engineer will support a complex, multi‑platform environment at Fort Meade that includes Windows, Linux, VMware, and hybrid infrastructures. The role demands strong troubleshooting skills, experience with STIG and patch compliance, and the ability to work across operating system, application, network, and virtualization layers. Candidates must be comfortable performing Tier 3 analysis, maintaining documentation, and executing maintenance windows in a mission‑focused, customer‑facing environment embedded within the client’s secure location, where a professional approach to troubleshooting, operational security, and resolution of end‑user issues is paramount. The work is 100% onsite at Fort Meade, MD. Physical demands include the ability to sit or stand for long periods and to lift up to 50 pounds. The environment consists of typical office settings as well as data center conditions.

Responsibilities

• Administer, troubleshoot, and optimize Windows Server environments, including Active Directory, Group Policy, DNS, DHCP, and IIS.
• Administer Linux systems (RHEL, CentOS, Ubuntu), including patching, STIG hardening, service configuration, and shell scripting.
• Diagnose complex OS‑level issues and analyze logs; collaborate across multi‑disciplinary teams to resolve system and network interaction issues.
• Manage VMware vSphere/ESXi, including VM provisioning, monitoring, vMotion, HA/DRS, datastores, and snapshot lifecycle.
• Resolve virtualization issues involving hosts, clusters, vCenter, networking, and storage integrations.
• Support hybrid environments combining physical servers, virtual machines, and clustered services.
• Conduct Tier 3 root‑cause analysis across the operating system, application, network, and virtualization layers.
• Develop and maintain SOPs, TTPs, O&M workflows, and operational documentation.
• Perform scheduled and emergency maintenance windows, patch cycles, configuration changes, and system upgrades.
• Perform installation and configuration of systems hardware and software in accordance with DISA STIG, NIST SP 800‑53, and other applicable security hardening guidelines.

Qualifications

Required:

• Bachelor’s degree in Computer Science, Engineering, or an IT‑related discipline, or equivalent related technical experience.
• 3–5+ years of experience in a Systems Engineering or systems administration role.
• Active Federal SECRET Security Clearance.
• Security+ or equivalent IAT Level II qualifying Cyber Security certification.
• Hands‑on Windows Server administration experience: Active Directory, Group Policy, DNS, DHCP, and IIS.
• Hands‑on Linux administration experience (RHEL, CentOS, Ubuntu), including patching, STIG hardening, service configuration, and shell scripting.
• Experience administering VMware vSphere/ESXi, including provisioning, vMotion, HA/DRS, datastores, and snapshot management.
• Demonstrated Tier 3 troubleshooting and root‑cause analysis skills across OS, application, network, and virtualization layers.
• Experience with STIG and patch compliance, and with developing and maintaining SOPs, TTPs, and O&M documentation.
• Excellent written and verbal communication and organizational skills, with the ability to work independently and collaboratively under tight deadlines.

Desired:

• Understanding of Commercial Solutions for Classified (CSfC) technologies and layered security concepts.
• Experience supporting solutions aligned with NSA CSfC Capability Packages (Mobile Access preferred).
• Ability to build, document, and maintain CSfC‑compliant architectures.
• Preferred certifications: RHCSA, Linux+, LPIC‑1, LPIC‑3, VCA, VCP, CKA, KCNA, or Microsoft Windows Server Administrator Associate.
• Working knowledge or experience with systems and security tools such as Active Directory Certificate Services (AD CS), Nessus, and Splunk.
• Knowledge of automating provisioning, patching, and troubleshooting of server deployments and processes.
• Prior management or lead experience strongly desired.