Systems Engineer

About the role

Iron Mountain is seeking a motivated and experienced IT Systems Engineer to join our Global Digital Solutions (GDS) Service team onsite in Dallas, Texas. In this role, you will be responsible for managing a variety of managerial, technical, and analytical duties across enterprise, server, and desktop systems while ensuring all resource commitments and project deliverables are met in a high-volume environment. You will join a high-visibility team dedicated to driving support commitments and improving service operations across our Global Business and Infrastructure groups.

Responsibilities

• Lead the technical operation and maintenance of enterprise networks and server environments (including Windows Server 2016/2022 and SQL Databases) to ensure constant system availability and meeting Service Level Agreements (SLAs).
• Collaborate with cross-functional teams, DevOps, and external vendors to troubleshoot complex technical issues and manage new site builds that meet Global Digital Solutions standards.
• Ensure strict compliance with Government standards and organizational policies by performing Security Technical Implementation Guides (STIGs) and Security Content Automation Protocol (SCAP) scans to maintain audit readiness.

Requirements

• 5+ years of experience in Information Technology, specifically managing large-scale application environments and leading technical teams.
• Strong technical expertise in Windows 10/11, Active Directory, Internet Information Services (IIS), and hardware installation for Nutanix and network switches.
• Proven ability in complex problem-solving, project management, and maintaining network security (including Transmission Control Protocol/Internet Protocol (TCP/IP) and firewalls).
• A Bachelor’s degree in a related field and the ability to obtain/maintain U.S. Government clearances (U.S. Citizenship required).

Benefits

• Location: On-site daily at 8600 Harry Hines Blvd, Dallas, TX
• Second shift 4:00 PM – 12:30 AM
• Travel: Limited travel up to 15%
• Compensation: Competitive compensation and benefits aligned with experience
• Work-Life Balance: Flexible work options and paid time off to support your well-being
• Well-being: Comprehensive health, wellness, and retirement plans
• Growth: Opportunities for continuous learning and professional development