Systems Engineer

About the role

The Systems Engineer will develop, implement, and support system-related services and solutions for consulting clients. This position builds customer-focused relationships to identify business challenges and develop specifications and requirements to arrive at the best solution.

Responsibilities

• Work as a member of the HBS systems team that provides consultative and proactive project support to HBS’s account base.
• Contribute to and positively impact assigned customer accounts.
• Collaborate across multiple internal teams to ensure successful and timely delivery of the scope of work.
• Contribute to product selection, configuration standards, and best practices; educate sales team members on these products and services to enhance the sales process.
• Provide support, maintenance, and administration for HBS’ customers.
• Work in a team atmosphere between regional and virtual practices while maintaining a professional and respectful demeanor.
• Provide time estimates and project scopes for systems-related projects.
• Maintain current vendor/industry-specific certifications and stay current on new products and solutions.
• Meet annual billable hour goal, as defined by HBS (this number may change over time as the business evolves).

Requirements

• 6 months to 1 year in a technical-related field, internship, or equivalent experience.
• Associate’s degree or equivalent certifications (e.g., CCNA, VMWare VCA, MS MCA).
• Maintain an outcome-focused mindset.
• Strong prioritization skills.
• Team-oriented with a professional attitude and respectful demeanor.

About HBS

Heartland Business Systems is one of the largest technology VARs (Value-Added Resellers) in the Midwest. We specialize in comprehensive technology solutions and pride ourselves on our Core Values:

• Performance: Driven to achieve exceptional results in all aspects of our business.
• Respect: Team members demonstrate personal integrity and professionalism in all interactions.
• Innovation: Passionate about serving customers with innovative solutions to enhance their success.
• Development: Committed to developing ourselves and each other to improve performance.
• Excellence: Strive for excellence in everything we do.

Benefits

• Competitive compensation package (may include bonus, incentive, commission, fair wage).
• Retirement plans and benefits with HSA-compatible options.
• Growth opportunities and personal development.
• Community involvement initiatives.
• Employee and family celebrations.
• Green initiatives.
• Personal time off and work-life balance.
• Recognition and awards.

Join a collaborative, innovative, and award-winning team that fosters professional growth.