Systems Engineer

GRUBBRR is looking for a Systems Engineer to join our team in our Boca Raton, FL office. The Systems Engineer will act as the security guard for our company. This role performs upgrades, maintenance, and any installations needed for our employees. The Systems Engineer will educate our employees and act as the first point of contact for support within the business for technical needs. This position is required to be on-site in Boca Raton, FL 5 days a week. The ideal candidate will have strong time-management skills and excellent communication skills, which enable him/her to work with various employees and leaders within the company. The Systems Engineer will own any/all technical problems and feel passionate about technology and helping others. Responsibilities: Manage a JIRA-based helpdesk to resolve break/fix and access request ticketsIntegrate SaaS systems to streamline workflows (e.g. enabling SSO and SCIM)Maintain the entire network stack, which includes Aruba switches, FortGate firewalls, and UniFi access pointsDeploy and maintain a fleet of Dell and Apple devices using Intune and Mosyle MDMsHandle IT asset purchasing and inventory (both hardware and software)Assist with managing the facility-adjacent technology systems, such as the CCTV and access control systemsPerform proactive internal audits and assist with external auditsDocument technology workflows and configurationsOther duties as assigned Requirements: Bachelor's degree in technology or computer science or, alternatively, 5+ years of IT experience in lieu of degreeSignificant management experience with Office 365 and/or Google WorkspaceExtensive troubleshooting experience with Windows 11Strong knowledge of operating systems, equipment, technology and other performance-monitoring toolsStrong understanding of proactive customer service Nice to Haves: macOS experienceUbiquiti experienceFortiGate experience Powered by JazzHR 0oLFtNNvmb