Systems Engineer
Element Care PACE · Lynn, MA · 1 wk ago
On-siteInformation TechnologyFull-time
About the role
The Systems Engineer is responsible for managing and supporting a mid-large-scale Windows infrastructure.
Responsibilities
- Configures, administers and supports enterprise-scale Windows Server environments across on-premise, physical, virtual, VMware, Citrix, and Nutanix platforms, ensuring stability, performance, and security.
- Monitors the health and performance of the systems using monitoring tools (LogicMonitor).
- Responds to urgent and escalated support cases, including after-hours and weekend incidents—to maintain uninterrupted operations in mission-critical environments.
- Participates in infrastructure planning, lifecycle management, and modernization initiatives to enhance system reliability and scalability.
- Collaborates with cross-functional teams to support production systems, resolve complex issues.
- Implements security best practices, including antivirus solutions, encryption, and secure authentication mechanisms.
- Assists with or leads technical projects, such as server migrations, new software implementations, or cloud integration.
- Optimizes system performance through regular maintenance, updates, and improvements.
- Manages patch management.
- Performs other duties as required.
Requirements
- Bachelor’s degree in Computer Science, or a related field, or equivalent experience.
- 7+ years of experience managing mid-large Windows Server environments.
- Extensive experience with Microsoft 365, Microsoft Azure, Active Directory, DNS, Group Policy, PowerShell scripting, SQL, and VMware virtualization.
- Knowledge of Windows security hardening, patching, and upgrades.
- Ability to troubleshoot complex infrastructure issues.
- Strong communication and interpersonal skills with the ability to collaborate effectively with team members and stakeholders.
- Self-motivated individual passionate about emerging technologies and continuous self-learning.
- COVID vaccinated preferred.
Pay
120,000–135,000 yearly salary.