Systems Engineer

Job Summary

At Delta Dental of Michigan, Ohio, and Indiana, we improve oral health through benefit plans, advocacy, and community support. As part of the Delta Dental Plans Association, we operate two of the largest dental networks in the nation. Our All In culture encourages career growth, team collaboration, and community involvement.

Location

Location: Okemos, MI
Position Type: Hybrid

Primary Job Responsibilities

• Deploys physical and virtual solutions based on business requirements and leverages available technologies.
• Implements architecture strategies and standards to deliver optimal performance, security, and cost efficiency within guidelines.
• Applies and enforces security measures and best practices to protect systems and data.
• Participates in cross-functional teams on systems management strategies for systems.
• Buils and updates infrastructure-as-code (IaC) scripts and templates to support automated deployments by using tools and Git repositories.
• Assists in the development and maintenance of operational policies, procedures, and documentation related to infrastructure.
• Identifies and resolves routine issues related to physical and virtual services, collaborating with Operations and Application teams and vendors as needed.
• Participates in capacity planning, performance analysis, and system tuning activities.
• Proposes innovative solutions by staying current with infrastructure technology trends.
• Supports development teams by providing infrastructure engineering assistance for application deployment and integration.

Minimum Requirements

• A bachelor’s degree in Computer Science, Information Technology, Engineering, or a related field.
• Three years' experience in the application of infrastructure technologies with hands-on experience in designing, implementing, and managing physical and virtual infrastructure.
• Certifications such as Red Hat Systems Engineer, Windows Administrator, or VMware Data Center Virtualization are preferred.
• A knowledge of infrastructure technologies such as physical and virtual compute including rack and blade servers, DAS and SAN storage, physical and virtual networks systems from vendors such as Supermicro, Dell, and CISCO.
• A proficiency with virtualization technologies and concepts, such as virtual machines (VMs), servers, storage, and compute management with common hypervisors such as VMware, KVM, OpenStack, or Nutanix AHV.
• A proficiency with the use of infrastructure-as-code (IaC) tools such as Ansible, Terraform, BitBucket and Git.
• The ability to manage compute, storage, and network infrastructures, including CPU and memory controls, storage management, and system networking.
• A familiarity with security best practices and tools for cloud environments, including identity and access management (IAM), encryption, and monitoring.
• Strong problem-solving skills and the ability to troubleshoot complex issues in a physical and virtual environment.
• The ability to provide on-call support twenty-four hours a day, seven days a week.
• Basic scripting and automation skills using languages such as Python, Bash, or PowerShell, Ansible, Terraform, BitBucket and Git.
• Solid communication and collaboration skills, with the ability to work effectively in cross-functional teams.