Systems Engineer

About the role

Our Vision: Be the best at what we do. Our Mission: Improve lives through technology. “Customer Inspired” isn’t our slogan — it’s our driving force, and C Spire team members live it. We aim to engage the exceptional and embrace operational excellence to best deliver connectivity and technology solutions that advance our communities and customers’ lives. It’s a challenging goal, but we have a winning team that is looking to grow. As a Systems Engineer, you will provide engineering, consulting, and technical leadership across networking, collaboration, and security solutions within our Enterprise portfolio. You will partner with customers to design, implement, and support technology environments that are secure, scalable, and aligned to their business objectives. This role requires strong technical expertise, customer engagement skills, and the ability to manage multiple projects in a fast-paced consulting environment. Continuous learning and professional development are essential to success in this role. If you want to work hard, achieve a lot, and make a difference, then C Spire is the place for you.

Responsibilities

• Design, install, configure, maintain, and upgrade networking, collaboration, and security solutions within your areas of expertise.
• Serve as the primary support and maintenance resource for assigned customers.
• Interact with sales staff to support client pre-sales activities, including solution demonstrations and whiteboard sessions.
• Create customer-facing presentations and assist in preparing proposals and statements of work (SOWs).
• Prepare bills of materials (BOMs) for hardware and software quotes.
• Manage project scope, change orders, and customer expectations throughout implementation.
• Build strong customer relationships and maintain high levels of customer satisfaction.
• Manage daily work schedules and multiple concurrent projects.
• Participate in ongoing technical training within assigned areas of expertise.
• Accurately document work performed and enter time daily into time management systems.

Qualifications

• Associate’s degree in Computer Science or equivalent work experience in a technical consulting role.
• Strong prospecting and networking skills.
• Ability to accurately forecast and maintain required levels of pipeline activity.
• Strong problem-solving skills with a pragmatic and creative approach to issue management.
• Excellent technical documentation skills.
• Experience using project management tools and methodologies.
• Ability to manage multiple projects simultaneously.
• Superior customer service skills with the ability to interact at all organizational levels.
• Cisco and/or Meraki certifications (special consideration).
• Meraki, VMware, Microsoft, Citrix, Palo Alto, or related certifications.
• Experience with campus and data center networking technologies.
• Experience designing and deploying enterprise wireless networks.
• Experience with Ansible, Python, Git, and Linux environments.
• A+, Network+, MCP, MCITP, MCSA, or similar certifications.
• Proven success in information technology implementation, support, and account management.

Benefits

A great workplace needs more than dental coverage, though we provide that and excellent health insurance. But that’s just the start. We make sure working at C Spire is the best career experience around. And