Systems Engineer

About the role

We are seeking a Middleware Automation Engineer to support enterprise middleware provisioning, configuration, automation, and troubleshooting efforts. This role is focused on investigating build failures, performing root cause analysis, and resolving issues across complex automated workflows. Location: Jersey City, New Jersey (Partial Remote)

Responsibilities

• Investigate build failures and operational incidents.
• Utilize Splunk and Ansible Tower to analyze logs and identify root causes.
• Review tickets, gather information, and determine impacted jobs and workflows.
• Troubleshoot automation, configuration, and provisioning issues.
• Determine whether issues stem from bugs, process gaps, documentation, or configuration failures.
• Drive issues through resolution and implement preventative measures.
• Collaborate with engineering teams to improve platform stability and automation processes.

Qualifications

• Required: Ansible Tower
• Required: Splunk
• Required: Jira
• Required: Experience troubleshooting and breaking down complex orchestrated workflows
• Required: Strong root cause analysis and problem-solving skills
• Required: Excellent communication and stakeholder management skills
• Preferred: JBoss
• Preferred: Tomcat
• Preferred: IBM WebSphere (WAS)
• Preferred: Middleware administration/support experience
• Preferred: Automation and configuration management experience

Benefits

Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet’ as well, which an Everforth Apex team member can provide.