Systems Engineer

About the role

Provides high‑level support for information systems, including computer, server, network, and telecommunications systems. Performs hardware and software evaluation, installation, maintenance and tuning. Assists with the design, monitoring, and implementation of IT security systems to protect the ACSA's information systems from cyber‑attacks. Serves as departmental liaison with internal staff and external agencies and vendors on the implementation, integration, operation, maintenance, and control of complex computer operating systems.

Responsibilities

• Work directly with the Director of Information Technology in planning, design, and support of ACSA Information Systems, verifying systems performance and operations, and managing employee information.
• Maintain e‑mail, Active Directory, and backup for servers, Microsoft 365 and other cloud applications; maintain and upgrade servers and phone systems as needed.
• Serve as project manager or provide direct support as an active partner for technology‑related projects.
• Provide security data management for LAN/WAN environments.
• Provide help‑desk support.
• Monitor antivirus software and install Microsoft security updates.

Qualifications

• Bachelor’s degree and 5–7 years of experience in a related field.
• Thorough knowledge of hardware and software systems and programs, network design and administration, system troubleshooting, cyber and physical security, and disaster recovery.
• Abilities in systems administration and system design.
• Intermediate to advanced knowledge of TCP/IP networking.
• Knowledge and familiarity with Microsoft platforms, including Windows desktop OS, Windows Server OS, Windows SQL Server, and Microsoft 365.
• Ability to install, configure, and maintain computers, servers, and associated applications and peripherals.
• Familiarity with mobile device technologies.
• Strong oral and written communication skills.

Pay

Hiring range: $77,622 – $93,146

Position open until filled.