Systems Engineer

About the role

This position involves designing, developing, evaluating, and modifying end-to-end solutions, systems, and products for customers. Working on the R&D team alongside software developers as a Platform SME, you will address hardware, hypervisor, Kubernetes, orchestration, deployment scenarios, high availability, and software packaging. This role is based in The Colony, Texas.

Responsibilities

• Design, develop, and evaluate end-to-end customer solutions.
• Load software, configure, integrate, verify, and troubleshoot solutions in lab environments or customer sites using internal and third-party products.
• Serve as a technical or SME interface to the customer for specific areas.
• Collaborate with the R&D team to design, implement, and function test the products.
• Participate in product releases, feature implementations, requirements gathering, and test tools development.
• Lead a small customer project team of engineers.
• Work with suppliers of hardware and software as needed.
• Communicate effectively with both technical and non-technical personnel.
• Proactively keep skillsets up to date and take initiative.
• Interact with managers, project managers, vendors, and others to meet project schedules.
• Interface with Customer Support to ensure customer issues are handled promptly and accurately.

Requirements

• BS required in an engineering discipline related to telecommunications.
• 8-10+ years of experience in an engineering discipline related to telecommunications.
• Excellent knowledge of virtual environments and software networking using applications such as ESXi, Hyper-V, Docker, or Linux KVM.
• Excellent knowledge of installation and configuration of servers, routers, and switches.
• Experience with wireless technologies and related protocols is a plus (LTE, GSM).
• Demonstrated experience leading or participating in new product development activities.
• Ability to work under pressure, meet deadlines, and deliver with high quality.
• Problem-solving skills and ability to work with minimum supervision.
• Ability to learn quickly and work in a team environment.
• Effective communication skills.
• Fluent in English.

Qualifications

• Experience with ESXi, VMware, Kubernetes, and networking.
• Bachelor's Degree is highly preferred.
• Certification in CCNA is a plus.
• Understanding of RKE2 deployment and security hardening in Kubernetes.

Work environment

The work environment includes a team of 10-12 members, working alongside software engineers. The role requires collaboration and effective communication within the team to ensure successful project outcomes.

Pay

The pay range for this position is $62.50 - $77.00/hr. Individual compensation offered within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors.

Benefits

If eligible, the benefits available for this temporary role may include: Medical, dental & vision; Critical Illness, Accident, and Hospital; 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available; Life Insurance (Voluntary Life & AD&D for the employee and dependents); Short and long-term disability; Health Spending Account (HSA); Transportation benefits; Employee Assistance Program; Time Off/Leave (PTO, Vacation or Sick Leave).

Workplace Type: This is a fully onsite position in The Colony, TX.