Systems Engineer/ Architect

About the role

This position will lead the design and support of Microsoft-based infrastructure across server, identity, messaging, and cloud collaboration environments. The role is suited for a senior technical specialist who can shape scalable solutions, strengthen platform security, and guide complex operational and project work. You will work closely with IT, security, application, and business teams to deliver dependable, high-performing services across the enterprise.

Responsibilities

• Architect and enhance Microsoft infrastructure services, including Windows Server, Active Directory, Microsoft Entra ID, Exchange, Microsoft 365, file services, and enterprise authentication platforms.
• Establish technical standards, configuration baselines, lifecycle plans, and operational procedures that improve reliability, security, performance, and continuity.
• Provide senior-level guidance to cross-functional teams by translating business needs and technical requirements into practical infrastructure solutions.
• Lead complex initiatives involving upgrades, integrations, cloud-connected services, automation efforts, and infrastructure modernization programs.
• Act as an escalation resource for advanced Windows and Microsoft platform issues, driving root cause analysis, major incident response, and long-term remediation.
• Strengthen platform protection through patching strategies, system hardening, monitoring, backup practices, and compliance-focused controls.
• Build and refine automation using PowerShell and related scripting or configuration management approaches to improve efficiency and consistency.
• Track system health, capacity, and availability trends, then recommend proactive improvements that reduce risk and improve service quality.
• Produce and maintain clear technical documentation such as architecture diagrams, runbooks, support procedures, and knowledge materials.
• Mentor engineers and administrators by reviewing technical approaches, sharing expertise, and reinforcing engineering best practices.

Requirements

• Extensive background in Windows systems engineering, administration, and architecture within large enterprise environments.
• Deep expertise with Microsoft Windows Server, Active Directory, Microsoft Entra ID, Exchange Hybrid, and identity and access management concepts.
• Hands-on experience administering Microsoft 365 services, including Exchange Online, Teams, and related security and collaboration capabilities.
• Strong working knowledge of PowerShell scripting and automation methods used to standardize infrastructure operations.
• Experience supporting secure, resilient enterprise platforms with emphasis on patching, hardening, monitoring, and operational stability.
• Ability to troubleshoot complex infrastructure issues and serve as a senior escalation point for critical incidents.
• Familiarity with Citrix technologies and integrated Microsoft ecosystem components in enterprise environments.

Benefits

• Medical, vision, dental, and life and disability insurance for contract/temporary professionals.
• Eligibility to enroll in the company 401(k) plan for contract/temporary professionals.

All applicants applying for U.S. job openings must be legally authorized to work in the United States.