Systems Director - Jackson, MS Metro Area

Morrison Healthcare, a Compass Healthcare company, is a leader in healthcare food and nutrition services, serving more than 1,000 hospitals and healthcare systems across the country. With over 31,000 associates nationwide, Morrison uses the Power of Food to create personalized dining experiences for patients and in their cafés to advance the healing and healthful missions of its clients. Morrison has been serving some of the nation’s largest health systems for more than 70 years and leverages culinary, nutritional, and operational expertise to provide consistency and transform the healthcare experience.

About the role

The System Director of Dining Services is a key leadership position directly responsible for the successful operation of multiple Food & Nutrition Services in more than one Acute Care Hospital within a given geography.

Responsibilities

• Ensures client and customer service/satisfaction with efficient cost-effective management, meeting and exceeding stated expectations at all sites.
• Manages all foodservice-related activities, including patient care, non-patient care (retail, cafeteria, catering, etc.), quality improvement, sanitation, infection control, and all hospital-related activities at all sites.
• Oversees systems and processes to ensure the strategic and operational objectives of the client for the system are met.
• Visits patients on an assigned nursing unit or area and helps ensure that every patient is visited by a member of the management or professional team at least once during their hospital stay.
• Leads a team of Directors within the system.
• Manages system budget.
• Other duties as assigned.

Requirements

• B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus seven years of directly related experience preferred.
• Minimum of seven plus years of hospital or adult home/care experience preferred, depending upon formal degree or training.
• Previous experience in foodservice management operations of multi-unit acute care hospitals highly desirable.
• Nine plus years of direct foodservice operational management experience with inventory and purchasing knowledge and control.
• Strong knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation.
• Previous P&L accountability or contract-managed service experience is desirable.
• Strong supervisory, leadership, management, and coaching skills.
• Strong communication skills, both written and verbal.
• Ability to communicate on various levels to include management, client, customer, and associate levels.
• Excellent financial, budgetary, accounting, and computational skills.
• Proficient computer skills, including various computer programs, Microsoft Office programs, email, and the Internet.
• ServSafe® Certified.
• Certified Dietary Manager certificate or Registered Dietitian preferred.

Benefits

• Medical
• Dental
• Vision
• Life Insurance / AD&D
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.