Systems Development Engineer - Ground Infrastructure, Amazon Leo

Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

About the role

As a System Development Engineer, you will build tools and processes for monitoring, operating, and scaling ground infrastructure to millions of users around the globe. Use and enhance the tools you and the team develop. Using metrics, scalability in design, and continuous improvement, you will automate repetitive processes to eliminate outages and enable high availability of the ground infrastructure.

Responsibilities

• Continuously strive for operational excellence by seeking to automate away manual processes
• Ensure that all systems are designed to be robust, scalable, maintainable and adaptable as the service scales and evolves over time
• Build and maintain critical infrastructure, tools and operating procedures to report on the health of ground infrastructure
• Integrate with other existing systems such as trouble ticketing, dashboards, and metrics tools and services
• Measure and improve the performance and availability of the Amazon Leo Ground Infrastructure
• Provide critical operations support and incident response for the service, while taking part in an on-call rotation

A day in the life

Design, coding, and operational excellence. Work with business partners and engineers on system design. We need your ideas and your ability to take initiative, innovate, and produce results as we continuously improve the customer experience. Day-to-day work will vary between automation or other scripting work, operational excellence initiatives, design meetings, coordination with engineering teams and external partners, and an on-call rotation.

About the team

The team is comprised of a leader and System Development Engineers in North America, Europe, and Australia. The overall mission is to ensure Amazon Leo Ground Infrastructure is always available to serve customers.

Requirements

• Experience in automating, deploying, and supporting large-scale infrastructure
• Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
• Experience with Linux/Unix
• Experience with CI/CD pipelines build processes

Preferred Qualifications

• Experience with distributed systems at scale

Pay

USA, WA, Bellevue - $129,200.00 - $174,800.00 USD annually

Benefits

Amazon offers comprehensive benefits including:

• Health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance, and option for Supplemental life plans)
• EAP, Mental Health Support, Medical Advice Line
• Flexible Spending Accounts
• Adoption and Surrogacy Reimbursement coverage
• 401(k) matching
• Paid time off and parental leave
• Sign-on payments and restricted stock units (RSUs)

Learn more about our benefits at https://amazon.jobs/en/benefits.