System Development Engineer , Amazon Leo
About the role
Amazon Leo is Amazon's low Earth orbit satellite network. Our mission is to deliver fast, reliable internet connectivity to customers beyond the reach of existing networks. From individual households to schools, hospitals, businesses, and government agencies, Amazon Leo will serve people and organizations operating in locations without reliable connectivity.
Responsibilities
- Execute OTA rollouts end-to-end, preparing rollout plans, configuring device targeting and eligibility rules, staging deployments, and monitoring progress through GA
- Manage variant-aware rollout execution, ensuring each CT hardware variant and firmware branch receives compatible updates in the correct sequence
- Monitor fleet health during rollouts, tracking success/failure rates, device telemetry, and key health indicators, and escalating anomalies per established runbooks
- Triage deployment failures and stalled updates, diagnosing root causes (connectivity issues, firmware incompatibilities, crash loops) and coordinating resolution with firmware and operations teams
- Maintain and improve rollout runbooks, SOPs, checklists, and go/no-go decision criteria
- Manage fleet segmentation, maintaining canary groups, beta rings, and hold-back cohorts, and updating cohort definitions as the fleet evolves
- Build and maintain operational dashboards and reports for rollout status, fleet coverage, and update adoption metrics
- Automate repetitive operational tasks, scripting rollout preparation, health checks, and reporting to reduce manual toil and human error
- Participate in on-call rotation for OTA operations and contribute to post-incident reviews
Basic Qualifications
- Experience in automating, deploying, and supporting large-scale infrastructure
- Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
- Experience with Linux/Unix
- Experience with CI/CD pipelines build processes
Preferred Qualifications
- Experience with distributed systems at scale
Pay & Benefits
Base salary range: $129,200.00 - $174,800.00 USD annually (USA, WA, Redmond). Compensation package includes sign-on payments and restricted stock units (RSUs). Final compensation determined based on factors including experience, qualifications, and location.
Benefits include health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave.
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