Systems Design Consultant

The Systems Design Consultant role is customer-facing and involves helping homeowners and contractors select appropriate heating and cooling solutions. Key responsibilities include:

1. Guiding customers through the selection process
2. Understanding project requirements and home layouts
3. Evaluating and explaining system configurations
4. Providing clear, confident recommendations
5. Preparing design summaries and documentation
6. Translating complex HVAC information into simple terms
7. Building trust through attentive listening and guidance
8. Improving product knowledge and consultation skills
9. Leveraging technology and AI tools for efficiency

Requirements

• Curious and customer-oriented problem solver
• Strong communication and technical explanation skills
• Ability to ask thoughtful questions and guide decision-making
• Comfortable learning new technologies and tools
• Self-motivated and proactive
• Experience in HVAC is beneficial but not required

Benefits

• Competitive base salary ($75,000 - $95,000)
• Performance bonus based on customer outcomes
• Comprehensive benefits package including health insurance, 401(k), and training opportunities
• Remote work flexibility or hybrid work option
• Company-provided computer equipment and training resources
• Opportunity to contribute to meaningful customer interactions