Systems Application Manager

Primary Responsibilities

• Lead and manage critical efforts around user support, application maintenance, training, and systems implementation for across the development companies
• Train and implement training programs for systems across the development companies
• Partner with leadership to provide comprehensive training programs for applications
• Coordinate on-boarding as well as on-going training for employees; track for completion and mastery
• Participate in the research, design, development, testing, delivery, and training of new as well as modified business processes, reports, tools and software
• Develop and provide training for external partners as necessary for critical systems and processes
• User support and application maintenance
• Manage on-going awareness around adoption of critical tools, systems, and best practices
• Create and maintain relationships to understand business challenges and efficiencies around system applications
• Develop and maintain process change management and policy/procedure documentation
• Manage, track, schedule and maintain software upgrades
• Stay abreast of industry trends and innovation

Desired Skills & Experience

• Yardi Accounting, Investment Management and Job Cost experience required
• Procore construction management experience is preferred
• Excellent written and verbal communication skills
• Demonstrated interest and aptitude for technical documentation, training design and delivery of written and recorded materials
• Ability to work cross-functionally and establish relationships across all levels and divisions within the organization