Systems Analyst - SAP SD

This role focuses on supporting, enhancing, and optimizing Sales and Distribution (SD) processes within an SAP S/4HANA environment, with a strong emphasis on end-to-end Order-to-Cash (O2C) processes.

Responsibilities

• Provide day-to-day support for SAP SD processes including sales orders, deliveries, billing, returns, pricing, ATP, and credit management.
• Configure and maintain SAP OTC modules including Sales & Distribution, Rebates, Contracts, and Pricing.
• Support integrations with related SAP modules, particularly Finance (FI/CO), Materials Management (MM), and Supply Chain.
• Troubleshoot and resolve SD-related issues impacting order processing, billing, and customer fulfillment.
• Support and monitor integration with MyMediSet app for inventory visibility, replenishment, and item-level tracking.
• Analyze and resolve inventory discrepancies across S/4HANA, MyMediSet, and SAP EWM.
• Partner closely with Customer Service, Supply Chain, Finance (FICO), and Warehouse Operations to support O2C and fulfillment processes.
• Coordinate with ABAP and integration teams (CPI/PI/PO, IDocs, APIs) to support interfaces and enhancements.
• Participate in SAP releases, upgrades, and enhancement projects.
• Lead or support unit testing, integration testing, UAT, and production cutovers.
• Maintain process documentation, configuration documentation, and test scripts.
• Act as a bridge between technical and non-technical teams, translating business requirements into technical specifications.
• Create and maintain comprehensive documentation, including business requirements, system configurations, test scripts, and user guides.
• Other duties as assigned.

Requirements

• Bachelor's degree in Information Systems, Business, Supply Chain, or related field.
• 5+ years of hands-on experience as an SAP SD Analyst.
• Strong experience with SAP S/4HANA SD configuration and support.
• Solid understanding of SD integration with Inventory Management, FICO, and SAP EWM.
• Knowledge supporting third-party systems (Salesforce, MyMediSet, or similar) via interfaces.
• Knowledge of Order-to-Cash processes and inventory lifecycle.
• Ability to analyze issues across multiple systems and identify root causes.
• Familiarity with project management tools (e.g., Jira, MS Project, or Smartsheet) and methodologies (Agile, Waterfall).
• Experience in medical device, life sciences, or regulated industries.
• Familiarity with SAP EWM concepts (inbound/outbound deliveries, warehouse tasks).
• Experience with SAP CPI / PI / PO, IDocs, or API-based integrations.
• Strong analytical and problem-solving skills.
• Excellent communication and documentation skills.
• Ability to work cross-functionally and manage multiple priorities.
• Demonstrated ability to handle multiple assignments with attention to detail.

Skills

• Strong analytical and problem-solving abilities.
• Excellent communication skills, with the ability to articulate complex technical concepts to non-technical stakeholders.
• Ability to work independently and collaboratively in a fast-paced environment.
• Ability to keep up with current technology trends to assess and make recommendations on processes, designs, and operations.

Pay

$120,000 to $140,000 Full-Time Annual Salary.