Systems Analyst (Lake Success, NY)

Key Responsibilities

• Serve as the primary system administrator and subject matter expert for Yardi, Avid Exchange, Domicile, and other property management applications.
• Manage system configurations, user access, workflows, reporting, and troubleshooting across business platforms.
• Partner with Finance, Property Management, Operations, and other departments to understand business requirements and translate them into system solutions.
• Analyze existing processes and recommend system improvements to increase efficiency, accuracy, and automation.
• Support system implementations, upgrades, integrations, and enhancements.
• Create, modify, and maintain reports and dashboards to support business decision-making.
• Collaborate with internal stakeholders and external software vendors to resolve system issues and implement improvements.
• Maintain system documentation, user guides, and training materials.
• Provide end-user support, troubleshooting, and issue resolution for application-related questions.
• Monitor system performance and identify opportunities for optimization.
• Affiliate with data integrity audits, system testing, and quality assurance.
• Assist with integrations between Yardi, Avid Exchange, Domicile, and other third-party applications.

Qualifications

• Bachelor's degree in Information Systems, Business, Technology, or a related field preferred.
• 3+ years of experience supporting business applications, preferably within property management, real estate, or financial services.
• Strong experience with Yardi Voyager required; experience with Avid Exchange is preferred.
• Experience with Domicile or similar property management application platforms is a plus.
• Understanding of property management operations, accounting workflows, and real estate systems preferred.
• Experience with system administration, reporting, troubleshooting, and process improvement.
• Strong analytical and problem-solving skills with the ability to translate business needs into technical solutions.
• Excellent communication skills with the ability to work effectively with both technical and non-technical users.
• Ability to manage multiple priorities in a fast-paced environment.