Systems Analyst - Intermediate
About the role
Epitec is seeking a Senior Programmer Analyst to support application development, system integrations, and analytical services within a higher education environment. This role is ideal for a programming professional with experience building API integrations, working with ERP platforms, and supporting enterprise applications. The Senior Programmer Analyst will design, develop, maintain, and support software applications and integrations that enhance institutional operations and user experience. This position works closely with business stakeholders, technical teams, and vendors to deliver innovative technology solutions while ensuring system reliability and customer satisfaction. The ideal candidate has a strong technical foundation, hands-on experience with Ellucian technologies and integrations, and a customer-focused approach to solving complex business and technical challenges. Candidates with a background supporting enterprise applications in higher education will be highly preferred. The position is located in Warwick, RI with a hybrid work arrangement (hybrid preferred for local candidates; remote candidates will also be considered).
Responsibilities
- Design, develop, test, debug, and document software applications and integrations
- Build and maintain API-based integrations and portal components
- Partner with business users and technical teams to gather requirements and define solutions
- Participate in code reviews, testing, and quality assurance activities
- Troubleshoot technical issues, system defects, and performance concerns
- Support day-to-day operations and ensure timely resolution of support tickets
- Develop and maintain robust test plans and technical documentation
- Provide end-user support and training as needed
- Collaborate within a DevOps-focused environment to deliver scalable solutions
- Work with third-party vendors and support teams to resolve escalated issues
- Support enterprise and campus applications as assigned
Requirements
- Associate degree in a related field and at least 4 years of programming experience
- Experience working within a