Systems Analyst III

About the role

The Hardware Centric IT Asset Management contractor is a hands‑on operational role dedicated to ensuring Milwaukee County has a complete, accurate, and continuously validated inventory of all physical technology assets. This position focuses on field verification, device tracking, hardware lifecycle processes, inventory processes, and ensuring that physical assets across County facilities are fully and precisely represented in ManageEngine ServiceDesk Plus (SDP) and the CMDB. Location: Milwaukee, Wisconsin. Job type: Contract. Education: Bachelor’s degree.

Responsibilities

• Conduct physical walkthroughs across County offices, departments, and remote sites to locate, inspect, and validate IT hardware.
• Confirm asset tags, serial numbers, physical condition, hardware model, and specific device configurations.
• Reconcile differences between physical hardware and CMDB records; correct inaccuracies and update missing relationships.
• Inventory reconciliation: Execute periodic (weekly/monthly) data reconciliation processes to compare CMDB asset records against active network discovery, cloud management, and endpoint tools.

Qualifications

• IT Asset Management including activities spanning IT asset lifecycle like Hardware Discovery, Validation & Reconciliation (5+ Years)
• CMDB data accuracy and Asset Associations (5+ Years)
• IT Asset Management Process development and documentation (5+ Years)

Skills

• CMDB, digital systems, laptops, manual data entry, networking devices, tablets
• Coordinate, proactive, asset management, automated, budgeting, cloud management, device configurations, communication channels, Governance, IT Asset Management, imaging, ITIL, Infrastructure, kiosk, financial, packaging, purchase, tagging, mobile device, end‑user devices, operational risk, POS terminal, printers, Process Improvement, Procurement, renovations, Security, Inventory, vendor compliance, Service Operations, workflows, workstation

Benefits

• Medical, prescription, dental, vision, AD&D, and life insurance
• Short‑term disability
• 401K plan (eligibility‑based)

Pay

Salary range: $30 – $40 per hour. Pay offered to a successful candidate will be based on several factors including the candidate's education, work experience, work location, specific job duties, certifications, etc.