Systems Analyst III

About the role

Join Cleveland Clinic’s Main Campus where research and surgery are advanced, technology is leading-edge, patient care is world class and caregivers are family. Here, you will work alongside a passionate and dedicated team, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world. Whether or not you serve in a clinical role, every member of the Cleveland Clinic team is a caregiver. Serving as Systems Analyst III, being a caregiver starts in the office, where you will focus on performing feasibility analyses, designing projects, tracking system resources, identifying solutions and more. As part of our IT and Cybersecurity team, you will do more than explore and expand your discipline and skills — your work will impact patients across the globe. Help our teams stay connected, up to date and equipped with the groundbreaking tools and technologies that are changing lives.

Responsibilities

• Participate in feasibility analysis, estimating, planning, designing, developing, prototyping, implementing, quality assurance evaluation and modification of automated systems.
• Define training requirements and assist with automated systems training.
• Recommend solutions to enhance system functionality.
• Support and design department project assignments and small system implementation.
• Provide input to solution development efforts.
• Maintain schedules.
• Track information system resources for assigned projects.
• Report on project timelines and document performance.
• Develop work products, documentation of operational and business objectives, best technology capabilities and task level resource requirements.
• Maintain project task plans, documentation and communications.

Requirements

• Associate’s Degree in Information Technology, Computer Science or a related field and five years of experience in IT dealing with applications development and support/end user training or equivalent experience in an operational or financial role utilizing the systems or data generated by the systems supported by this position
• OR High School Diploma/GED and seven years of experience
• OR Bachelor’s Degree and three years of experience
• Physical Requirements: Ability to perform work in a stationary position for extended periods; Ability to travel throughout the hospital system; Ability to operate a computer and other office equipment; Ability to communicate and exchange accurate information; In some locations, ability to move up to 20 lbs.
• Personal Protective Equipment: Follows standard precautions using personal protective equipment as required.

Qualifications

• Bachelor’s Degree
• Advanced proficiency with databases
• Demonstrated experience in systems support
• Strong project management skills
• Strong ability to provide solution development
• Microsoft, CompTIA or equivalent certifications
• ITIL Foundations Certification

Skills

• Strong analytical, critical thinking, communication, problem solving and relationship building skills

Pay

Pay Range Minimum Annual Salary: $69,600.00
Maximum Annual Salary: $106,132.50

Schedule

A caregiver in this position works a hybrid schedule from 8:00 a.m. -- 5:00 p.m. or 7:00 a.m. -- 4:00 p.m. with two days on-site.