Systems Analyst (Cityworks)

Key Responsibilities

• Administer and maintain the Cityworks AMS and PLL platforms, including upgrades, patches, and performance tuning.
• Design, configure, and optimize Cityworks workflows, service requests, work orders, inspections, and asset hierarchies.
• Administer and support ITPipes for CCTV inspection workflows, data collection, and reporting.
• Lead system integrations with GIS (ESRI), financial systems (Oracle Fusion), SCADA, and other enterprise platforms.
• Develop and maintain dashboards, reports, and KPIs using Cityworks Analytics, Crystal Reports, ActiveReports, Power BI, SEEQ, and similar tools.
• Provide advanced user support, training, and documentation for Cityworks users across departments.
• Collaborate with GIS staff to ensure accurate spatial data integration and asset mapping.
• Manage vendor relationships and coordinate with Cityworks support for issue resolution and enhancements.
• Lead or support Cityworks-related projects, including system expansions, mobile deployments, and data migrations.
• Ensure data integrity, security, and compliance with organizational policies and industry standards.
• Mentor junior analysts and provide technical guidance to cross-functional teams.

Requirements

• Bachelor’s degree in Information Systems, Computer Science, GIS, Engineering, or a related field.
• 3 or more years of experience with Cityworks AMS/PLL and/or GIS administration and support.
• Experience with the ESRI ArcGIS platform and spatial data integration.
• Experience with reporting platforms like Power BI, Crystal Reports, and ActiveReports.
• Experience with SQL Server, Oracle, scripting (Python, PowerShell), and API integrations preferred.

Qualifications

• Deep understanding of asset management principles and public sector operations.
• Strong analytical, problem-solving, and project management skills.
• Excellent communication and interpersonal skills.
• Ability to work independently and lead cross-departmental initiatives.

Skills & Competencies

• Preferred certifications: Cityworks Administrator Certification, Esri Technical Certification (e.g., ArcGIS Desktop or Enterprise).
• ITIL Foundation or PMP (a plus).

Pay

TBD

Schedule

N/A

Benefits

N/A

Company Info

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team. Job Title: Systems Analyst (Cityworks). Location: Woodbridge, VA.

Equal Opportunity Employer

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.