Systems Analyst

About the role

Peoples Gas is the fastest growing natural gas utility in the Southeast with career opportunities that fit your future. Our organization is diverse – in people, opportunities, and careers. We foster a dynamic and inclusive workplace where safety, innovation and collaboration are at the heart of everything we do.

The Systems Analyst develops software of moderate complexity based on specifications provided. Provides primary and/or secondary support for one or more applications. Participates on Application Development and Support team. May serve as Technical Lead on small projects. Works under moderate supervision and may oversee contract resources and/or junior staff.

Responsibilities

• Develops software of moderate complexity based on specifications provided.
• Implements software packages for which moderate configuration and integration is required; interaction with vendor resources remotely or onsite may be required.
• Integrates applications with moderately complex interfaces based on specifications provided.
• Provides 24x7 primary and/or secondary support for one or more applications classified as niche, core, or mission-critical.
• Supports the request and analysis phases of SDLC by producing required documentation and estimates with review by more senior staff.
• Executes the design, development, and implementation phases of SDLC by producing the prescribed deliverables with review by more senior staff.
• Participates on an Application Development and Support team as well as project teams under the direction of their manager, senior team members, or project managers.
• May function as Technical Lead on small projects.
• Acquires and maintains knowledge of business areas relevant to projects and application support assignments.
• Acquires and maintains appropriate technical skills.

Requirements

• Bachelor’s degree in Information/Computer Science, Business Administration, Engineering, Mathematics, Information Systems or equivalent discipline.
• In lieu of Bachelor’s degree, additional years related experience may be considered.
• 2 years of experience in systems analysis, design, and development.
• In lieu of Bachelor’s degree, a minimum high school diploma and 4+ additional years related experience may be considered.
• Working knowledge of business software applications and hardware technologies.
• Stays current with IT industry trends and emerging technologies.
• Good verbal, written, analytical, and interpersonal skills.
• Effectively presents information to their team and department as needed.
• Understands project plans and is able to clearly articulate their role, project goals, and timelines.
• Develops project plans for small projects.
• Comprehends technical design specifications and possesses knowledge of development tools and technologies in support of the Information Technology Architecture.
• Authors technical design specifications for small projects.
• Proficient with the Microsoft Office suite.

Qualifications

• At least one professional certification in specific job-related disciplines.
• 4 years of experience in systems analysis, design, and development.

Who you’ll interact with

• Interacts with all levels of team members throughout the TECO Energy companies.
• Frequently interacts with other IT support groups.
• Interacts with outside consulting firm personnel and software and hardware vendors.
• Provides no direct supervision, but may be assigned a leadership role that could include overseeing contract resources and/or junior staff.

How you’ll contribute

• Builds Strong Collaborative Relationships
• Cultivates Innovation and Embraces Change
• Drives Operational Excellence for Customers
• Takes Ownership and Acts with Integrity
• Thinks Strategically and Exercises Sound Judgement

Where and how you will work

Most work performed in an office environment, but occasional travel to operating locations is required.

Incident Response Assignment

Our community relies on Peoples Gas to respond swiftly and effectively to all types of incidents, including but not limited to major storm events (e.g., extreme cold, tropical storms, hurricanes), gas leaks, equipment failures, environmental hazards, and other emergencies that may impact public safety or service continuity. Peoples Gas depends on each team member to fulfill their primary and/or alternate roles and responsibilities during such incidents. As a Team Member of Peoples Gas, you will be assigned an Incident Response Assignment, receive training related to your role, and may participate in mock drills or exercises simulating various emergency scenarios.