Systems Analyst

Find YOUR fit at Ohio Machinery Co.! Join a winning culture that strives to be the top-performing, dynamic industry leader and partner of choice for the products and solutions that help our customers build, improve, feed, power, and protect our world. Come grow your career - See what opportunities await today! PLEASE NOTE: This is not a remote position and you will be expected to be present in our Cleveland, OH office. JOB SUMMARY: The IT Systems Analyst is responsible for analyzing, supporting, and improving the organization's dealer management, financial, and enterprise business systems. Working closely with business stakeholders, vendors, and IT teams, this role evaluates business requirements, documents processes, identifies opportunities for operational efficiency, and translates business needs into effective technology solutions.Serving as a subject matter expert for assigned applications and related business processes, the Systems Analyst leads system enhancements, implementations, integrations, and problem resolution efforts. This role combines technical expertise with business acumen to ensure enterprise applications deliver reliable, scalable, and efficient solutions that support organizational goals and drive business performance.JOB QUALIFICATIONS:Serve as a functional and technical subject matter expert for assigned dealer management, financial, and enterprise business systems. Partner with business stakeholders to understand operational needs, analyze business processes, and identify opportunities to improve efficiency, automation, data quality, and system utilization.Analyze business processes and workflows to identify opportunities for increased efficiency, automation, data quality, and system utilization. Lead requirements gathering, documentation, solution design, testing, implementation, and post-implementation support for system enhancements and projects. Evaluate and translate business requirements into functional specifications and technical solutions. Coordinate with software vendors, consultants, and internal teams to resolve issues and implement system improvements. Lead or support system enhancements, implementations, upgrades, integrations, migrations, and continuous improvement initiatives.Analyze and troubleshoot complex application, data, and integration issues and coordinate resolution across multiple teams. Design, review, and support APIs, interfaces, data exchanges, and third-party system integrations. Develop and execute test plans, system validation procedures, and user acceptance testing activities. Monitor application performance and recommend improvements to increase system reliability, security, scalability, and operational effectiveness. Monitor and maintain OEM compliance metrics.Create and maintain business requirements, process flows, system documentation, configuration standards, and training materials. Support audit requirements, cybersecurity initiatives, data governance standards, and regulatory compliance activitiesProvide guidance to Administrators on application support, troubleshooting, and best practices. Lead or participate in cross-functional projects involving enterprise applications and business process improvement initiatives. Maintain strong relationships with business users and serve as a trusted advisor regarding system capabilities and best practices. Participate in an on-call support rotation and provide after-hours support for critical business systems as required. Perform other duties and responsibilities as assigned.Availability to work after hours, and on weekends is required; and must be able to travel up to 10% of the time. Valid driver’s license and reliable transportation is required. KEY COMPETENCIES:Bachelor's degree in Information Systems, Computer Science, Information Technology, Business Administration, or a related field; equivalent experience may be considered. 5+ years of hands-on experience managing, implementing, supporting, and analyzing ERP, financial, dealer management, or other enterprise business applications.Experience translating business requirements into functional and technical solutions. Experience leading or participating in application implementations, upgrades, integrations, and business process improvement initiatives. Experience supporting complex enterprise applications across multiple departments and business functions. Strong analytical, troubleshooting, and problem-solving skills. Experience creating process documentation, system requirements, technical specifications, and user training materials. Understanding of software development lifecycles, change management, and project management methodologies. Ability to manage multiple projects and priorities while maintaining high levels of accuracy and responsiveness.Strong written, verbal, and interpersonal communication skills. Excellent time management, organizational, and multitasking abilities. Self-motivated with strong attention to detail and accountability. Ability to communicate effectively with both technical and business users. Strong analytical thinking, troubleshooting, and problem-solving skills. Customer service oriented with a focus on responsiveness and quality. Effective collaborator who works well in a team environment. Adaptable and capable of managing changing priorities in a fast-paced environment.EMPLOYEE BENEFITS401(k): Match and employer discretionary contribution.Health Insurance: Two options are available, including an HSA with a dollar-for-dollar match of up to $1,200 per year.Dental & Vision Insurance: Comprehensive coverage options.Financial Access: Credit Union membership is available.Insurance: Life Insurance, Short-Term Disability, and Long-Term Disability coverage.Educational Opportunities: Scholarships for employees’ spouses and children through the Ohio Machinery Education and Opportunity Foundation.Compensation: Base pay, annual bonus potential, and company success share bonuses.PHYSICAL REQUIREMENTS:Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. The noise level in the work environment is usually quiet in office settings and moderate to loud in other situations, with both constant and sudden loud noises possible.EEO, Veterans & Disabled Employer, and VEVRAA/503 Federal Contractor.